Hi guys, i am running ubuntu 20.04 and ispconfig 3 i want to run an update of ispconfig with: sudo ispconfig_update.sh and i get these errors: Code: >> Update Operating System: Ubuntu 20.04.3 LTS (Focal Fossa) This application will update ISPConfig 3 on your server. Shall the script create a ISPConfig backup in /var/backup/ now? (yes,no) [yes]: mkdir: cannot create directory ‘/var/backup/ispconfig_server5.cl-i.net_2022-01-16_15-16’: Permission denied chown: cannot access '/var/backup/ispconfig_server5.cl-i.net_2022-01-16_15-16': No such file or directory chmod: cannot access '/var/backup/ispconfig_server5.cl-i.net_2022-01-16_15-16': No such file or directory Creating backup of "/usr/local/ispconfig" directory... Backup failed. We stop here... the owner of backup is root so i imagine that i can not write the directory with another user however the user i am using has root privilage Code: tomdf@server5:~$ sudo ls -la /var/ total 56 drwxr-xr-x 14 root root 4096 Oct 26 2020 . drwxr-xr-x 18 root root 4096 Oct 25 2020 .. drwxr-xr-x 1 root root 4096 Jun 23 2020 backup i changed to user root and get the same problems permission denied can you give me a hint how to solve that? thanks a lot for your kind help
The ISPConfig update must always be run as root user, you can't run it as another user. run: sudo -s when you are logged in as different user before you start to run the ISPConfig update.
i did run that as root how you described, but i get the same error permission denied Code: mkdir: cannot create directory ‘/var/backup/ispconfig_server5.cl-i.net_2022-01-16_16-22’: Permission denied chown: cannot access '/var/backup/ispconfig_server5.cl-i.net_2022-01-16_16-22': No such file or directory chmod: cannot access '/var/backup/ispconfig_server5.cl-i.net_2022-01-16_16-22': No such file or directory Creating backup of "/usr/local/ispconfig" directory... Backup failed. We stop here... root@server5:/home/tomdf#
Code: root@server5:/home/tomdf# df -h Filesystem Size Used Avail Use% Mounted on udev 3.9G 0 3.9G 0% /dev tmpfs 797M 744K 796M 1% /run /dev/sda2 195G 11G 175G 6% / tmpfs 3.9G 0 3.9G 0% /dev/shm tmpfs 5.0M 4.0K 5.0M 1% /run/lock tmpfs 3.9G 0 3.9G 0% /sys/fs/cgroup /dev/sda1 922M 142M 717M 17% /boot tmpfs 797M 0 797M 0% /run/user/0 [email protected]:/ 3.0T 1.4T 1.5T 48% /var/backup tmpfs 797M 0 797M 0% /run/user/1000 root@server5:/home/tomdf# Code: root@server5:/home/tomdf# touch /var/backup/test.txt touch: cannot touch '/var/backup/test.txt': Permission denied root@server5:/home/tomdf#
I guess either you mounted your backup storage from schaal-it.com read-only so that new files can't be written to it, or the backup storage is not working correctly. You might want to ask support from Schaal IT for instructions to mount their storage so that the updater can write to it.
thanks a lot for your kind help. i setup the backup again and mount it again so now the script can make the backup. As well the backup of ispconfig is done but i get an error of chown. before running the script i made sudo -s and did run the script as root. here is the error do you have an idea why i get the error on chown? thanks again for your big help Code: >> Update Operating System: Ubuntu 20.04.3 LTS (Focal Fossa) This application will update ISPConfig 3 on your server. Shall the script create a ISPConfig backup in /var/backup/ now? (yes,no) [yes]: chown: changing ownership of '/var/backup/ispconfig_server5.cl-i.net_2022-01-17_20-09': Permission denied Creating backup of "/usr/local/ispconfig" directory... Creating backup of "/etc" directory... chown: changing ownership of '/var/backup/ispconfig_server5.cl-i.net_2022-01-17_20-09/etc.tar.gz': Permission denied chown: changing ownership of '/var/backup/ispconfig_server5.cl-i.net_2022-01-17_20-09/ispconfig_software.tar.gz': Permission denied PHP Warning: chown(): Permission denied in /tmp/update_runner.sh.d9JHJTbo46/install/lib/update.lib.php on line 79 PHP Warning: chgrp(): Permission denied in /tmp/update_runner.sh.d9JHJTbo46/install/lib/update.lib.php on line 80 Checking ISPConfig database .. OK Starting incremental database update. Loading SQL patch file: /tmp/update_runner.sh.d9JHJTbo46/install/sql/incremental/upd_0091.sql Loading SQL patch file: /tmp/update_runner.sh.d9JHJTbo46/install/sql/incremental/upd_0092.sql Loading SQL patch file: /tmp/update_runner.sh.d9JHJTbo46/install/sql/incremental/upd_0093.sql Executing PHP patch file: /tmp/update_runner.sh.d9JHJTbo46/install/patches/upd_0094.php Loading SQL patch file: /tmp/update_runner.sh.d9JHJTbo46/install/sql/incremental/upd_0094.sql Loading SQL patch file: /tmp/update_runner.sh.d9JHJTbo46/install/sql/incremental/upd_0095.sql Loading SQL patch file: /tmp/update_runner.sh.d9JHJTbo46/install/sql/incremental/upd_dev_collection.sql Reconfigure Permissions in master database? (yes,no) [no]: Reconfigure Services? (yes,no,selected) [yes]: Configuring Postfix Configuring Dovecot Configuring Mailman Configuring Spamassassin Configuring Amavisd Configuring Getmail Configuring BIND Configuring Pureftpd Configuring Apache Configuring vlogger Configuring Apps vhost Configuring Jailkit Configuring Ubuntu Firewall Configuring Database Updating ISPConfig ISPConfig Port [8080]: Create new ISPConfig SSL certificate (yes,no) [no]: Reconfigure Crontab? (yes,no) [yes]: Updating Crontab Restarting services ... Update finished. root@server5:/home/tomdf#
That's probably caused by your mounted backup storage, I don't expect that there is an issue with the update due to that. But it might be that your backup is accessible by more users than it should be accessible. So you should check the created backup file and ensure that it has secure permissions.
thanks for your answer yes you are right, there are more users who have access to the backup space to i will change that that only 1 user has access then this not happens again thanks for your big help
