After performing the upgrade from Ubuntu 18.04 to 20.04, ISPConfig3 stopped working. At first I had a problem with a LE certificate, for which I temporarily disabled the vhost to at least get into the ISPConfig3 admin interface. I then tried to update ispconfig using ispconfig_update.sh to get to the most recent version (3.2.4). I'm stuck with this error message from the log, when I load the admin page in a browser: Code: [Tue May 11 16:44:15.071471 2021] [fcgid:warn] [pid 5103] [client 10.0.0.184:39282] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Call to undefined function mysqli_init() in /usr/local/ispconfig/interface/lib/classes/db_mysql.inc.php:83 [Tue May 11 16:44:15.071505 2021] [fcgid:warn] [pid 5103] [client 10.0.0.184:39282] mod_fcgid: stderr: Stack trace: [Tue May 11 16:44:15.071508 2021] [fcgid:warn] [pid 5103] [client 10.0.0.184:39282] mod_fcgid: stderr: #0 /usr/local/ispconfig/interface/lib/app.inc.php(66): db->__construct() [Tue May 11 16:44:15.071510 2021] [fcgid:warn] [pid 5103] [client 10.0.0.184:39282] mod_fcgid: stderr: #1 /usr/local/ispconfig/interface/lib/app.inc.php(392): app->__construct() [Tue May 11 16:44:15.071512 2021] [fcgid:warn] [pid 5103] [client 10.0.0.184:39282] mod_fcgid: stderr: #2 /usr/local/ispconfig/interface/web/index.php(32): require_once('/usr/local/ispc...') [Tue May 11 16:44:15.071514 2021] [fcgid:warn] [pid 5103] [client 10.0.0.184:39282] mod_fcgid: stderr: #3 {main} [Tue May 11 16:44:15.071516 2021] [fcgid:warn] [pid 5103] [client 10.0.0.184:39282] mod_fcgid: stderr: thrown in /usr/local/ispconfig/interface/lib/classes/db_mysql.inc.php on line 83 [Tue May 11 16:57:40.979944 2021] [fcgid:warn] [pid 5465] [client 10.0.0.184:46350] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Call to undefined function mysqli_init() in /usr/local/ispconfig/interface/lib/classes/db_mysql.inc.php:83 [Tue May 11 16:57:40.979975 2021] [fcgid:warn] [pid 5465] [client 10.0.0.184:46350] mod_fcgid: stderr: Stack trace: [Tue May 11 16:57:40.979982 2021] [fcgid:warn] [pid 5465] [client 10.0.0.184:46350] mod_fcgid: stderr: #0 /usr/local/ispconfig/interface/lib/app.inc.php(66): db->__construct() [Tue May 11 16:57:40.979986 2021] [fcgid:warn] [pid 5465] [client 10.0.0.184:46350] mod_fcgid: stderr: #1 /usr/local/ispconfig/interface/lib/app.inc.php(392): app->__construct() [Tue May 11 16:57:40.979989 2021] [fcgid:warn] [pid 5465] [client 10.0.0.184:46350] mod_fcgid: stderr: #2 /usr/local/ispconfig/interface/web/index.php(32): require_once('/usr/local/ispc...') [Tue May 11 16:57:40.979993 2021] [fcgid:warn] [pid 5465] [client 10.0.0.184:46350] mod_fcgid: stderr: #3 {main} [Tue May 11 16:57:40.979997 2021] [fcgid:warn] [pid 5465] [client 10.0.0.184:46350] mod_fcgid: stderr: thrown in /usr/local/ispconfig/interface/lib/classes/db_mysql.inc.php on line 83 From what I can tell, I do have the proper PHP module enabled that provides the mysqli_init() function (which apparently was the solution for another user with a similar problem). So I'm not sure how else to debug this problem and would highly appreciate some help. EDIT: Here is some more information Output of the test script: Code: ##### SERVER ##### IP-address (as per hostname): ***.***.***.*** [WARN] could not determine server's ip address by ifconfig [INFO] OS version is Ubuntu 20.04.2 LTS [INFO] uptime: 17:59:50 up 1:26, 1 user, load average: 0.08, 0.03, 0.01 [INFO] memory: total used free shared buff/cache available Mem: 7.7Gi 1.8Gi 4.5Gi 17Mi 1.5Gi 5.7Gi Swap: 9Gi 0B 9Gi [INFO] ISPConfig is installed. ##### ISPCONFIG ##### ISPConfig version is 3.2.4 ##### VERSION CHECK ##### [INFO] php (cli) version is 7.4.3 [INFO] php-cgi (used for cgi php in default vhost!) is version 7.2.24 ##### PORT CHECK ##### ##### MAIL SERVER CHECK ##### ##### RUNNING SERVER PROCESSES ##### [INFO] I found the following web server(s): Apache 2 (PID 5100) [INFO] I found the following mail server(s): Postfix (PID 1322) [INFO] I found the following pop3 server(s): Dovecot (PID 703) [INFO] I found the following imap server(s): Dovecot (PID 703) [INFO] I found the following ftp server(s): PureFTP (PID 1481) ##### LISTENING PORTS ##### (only () Local (Address) [anywhere]:993 (703/dovecot) [anywhere]:995 (703/dovecot) [localhost]:10023 (1176/postgrey) [localhost]:10024 (1426/amavisd-new) [localhost]:10025 (1322/master) [localhost]:10026 (1426/amavisd-new) [localhost]:10027 (1322/master) [anywhere]:587 (1322/master) [localhost]:11211 (718/memcached) [anywhere]:110 (703/dovecot) [anywhere]:143 (703/dovecot) [anywhere]:465 (1322/master) [anywhere]:4242 (730/quasselcore) [anywhere]:21 (1481/pure-ftpd) ***.***.***.***:53 (721/named) ***.***.***.***:53 (721/named) [localhost]:53 (721/named) ***.***.***.***:53 (684/systemd-resolve) [anywhere]:22 (949/sshd:) [anywhere]:25 (1322/master) [localhost]:953 (721/named) *:*:*:*::*:993 (703/dovecot) *:*:*:*::*:995 (703/dovecot) *:*:*:*::*:10023 (1176/postgrey) *:*:*:*::*:10024 (1426/amavisd-new) *:*:*:*::*:10026 (1426/amavisd-new) *:*:*:*::*:3306 (997/mysqld) *:*:*:*::*:587 (1322/master) [localhost]10 (703/dovecot) [localhost]43 (703/dovecot) *:*:*:*::*:8080 (5100/apache2) *:*:*:*::*:80 (5100/apache2) *:*:*:*::*:8081 (5100/apache2) *:*:*:*::*:465 (1322/master) *:*:*:*::*:4242 (730/quasselcore) *:*:*:*::*:21 (1481/pure-ftpd) *:*:*:*::*8c5c:34ff:fe87:53 (721/named) *:*:*:*::*4c97:3fff:feec:53 (721/named) *:*:*:*::*:53 (721/named) *:*:*:*::*:22 (949/sshd:) *:*:*:*::*:25 (1322/master) *:*:*:*::*:953 (721/named) *:*:*:*::*:443 (5100/apache2) ##### IPTABLES ##### Chain INPUT (policy ACCEPT) target prot opt source destination f2b-sshd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22 Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination Chain f2b-sshd (1 references) target prot opt source destination REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable RETURN all -- [anywhere]/0 [anywhere]/0 ##### LET'S ENCRYPT ##### Certbot is installed in /usr/bin/letsencrypt Output of lsb_release -a Code: No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04.2 LTS Release: 20.04 Codename: focal Output of php -v Code: PHP 7.4.3 (cli) (built: Oct 6 2020 15:47:56) ( NTS ) Copyright (c) The PHP Group Zend Engine v3.4.0, Copyright (c) Zend Technologies with Zend OPcache v7.4.3, Copyright (c), by Zend Technologies I'm using Apache2 (which ofc is evident in the output of the test script)
See the read before posting -> Panel not showing up / server.sh script error https://www.howtoforge.com/community/threads/please-read-before-posting.58408/
Thank you for pointing me at that thread. I extended the information, hopefully to satisfy the requirements to post. I hope the output helps to identify my problem, for which I didn't find a solution in the FAQ.
That makes me suspect you have not after upgrading to Ubuntu 20.04 followed the ISPCOnfig Perfect Server Guide for Ubuntu 20.04. You need to install all the packages and do configurations. Then force reconfigure services in ISPConfig using Code: ispconfig_update.sh --force This is suspicious: Code: [INFO] php (cli) version is 7.4.3 [INFO] php-cgi (used for cgi php in default vhost!) is version 7.2.24 Why are those different versions?
I indeed did not follow that guide after the upgrade, thank you for pointing that step out. I did install every package mentioned in that guide and ran the configuration as indicated. This did the trick. Thanks for extremely quick and great help
