ispconfig3_account plugin - Soap Error: Call to a member function queryOneRecord() on false

Discussion in 'Installation/Configuration' started by marceloleaes, Jan 3, 2026.

  1. marceloleaes

    marceloleaes Member

    I'm trying to install the plugin package for changing passwords, forwarding, etc., for Roundcube.
    I'm doing everything correctly, just like in other installations I have.
    But on this new server I'm encountering this error:

    Soap Error: Call to a member function queryOneRecord() on false

    I checked the logs and didn't find anything relevant.
    The remote user exists, everything is correct, but it's not working. Any ideas?
     

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