ISPConfigOSException error with autoinstaller (Debian 10)

Hello,

I tried to install ISPConfig 3 on a container (provided by my web host) using the "Perfect Server Automated ISPConfig 3 Installation on Debian 10" tutorial and the installation stopped with an error.

It was a fresh install. Only things I did before was setting up hostname and hosts as required in the tutorial and installed wget manually as it was not.

Here is what I got :

Code:

WARNING! This script will reconfigure your complete server!
It should be run on a freshly installed server and all current configuration that you have done will most likely be lost!
Type 'yes' if you really want to continue: yes
[INFO] Starting perfect server setup for Debian GNU/Linux 10 (buster)
[INFO] Checking hostname.
[INFO] Enabling contrib and non-free repositories.
[INFO] Updating packages
[INFO] Updated packages
[INFO] Installing packages ssh, openssh-server, nano, vim-nox, lsb-release, apt-transport-https, ca-certificates, wget, git, gnupg, ntp
[INFO] Installed packages ssh, openssh-server, nano, vim-nox, lsb-release, apt-transport-https, ca-certificates, wget, git, gnupg, ntp
[INFO] Activating rspamd repository.
[INFO] Activating sury php repository.
[INFO] Activating GoAccess repository.
[INFO] Updating packages (after enabling 3rd party repos).
[INFO] Updated packages
[INFO] Default shell is currently dash.
[INFO] Setting bash as default shell.
[INFO] Default shell is now bash.
[INFO] Installing packages dbconfig-common, postfix, postfix-mysql, postfix-doc, mariadb-client, mariadb-server, openssl, getmail4, rkhunter, binutils, sudo
[INFO] Installed packages dbconfig-common, postfix, postfix-mysql, postfix-doc, mariadb-client, mariadb-server, openssl, getmail4, rkhunter, binutils, sudo
[INFO] Installing packages dovecot-imapd, dovecot-pop3d, dovecot-mysql, dovecot-sieve, dovecot-managesieved, dovecot-lmtpd
[INFO] Installed packages dovecot-imapd, dovecot-pop3d, dovecot-mysql, dovecot-sieve, dovecot-managesieved, dovecot-lmtpd
[INFO] Generating mySQL password.
[INFO] Writing MySQL config files.
[INFO] Configuring postfix.
[INFO] Restarting postfix
[INFO] Installing packages software-properties-common, dnsutils, resolvconf, clamav, clamav-daemon, clamav-docs, zip, unzip, bzip2, xz-utils, lzip, rar, arj, nomarch, lzop, cabextract, apt-listchanges, libnet-ldap-perl, libauthen-sasl-perl, daemon, libio-string-perl, libio-socket-ssl-perl, libnet-ident-perl, libnet-dns-perl, libdbd-mysql-perl, bind9, spamassassin, rspamd, redis-server, postgrey, p7zip, p7zip-full, unrar-free, lrzip
[ERROR] Exception occured: ISPConfigOSException -> Installing packages failed. (/ispconfig.ai.php:15)

JR.

 

here is what i get with --debug :

Code:

wget -O - https://get.ispconfig.org | sh -s -- --use-php=7.4,8.0 --use-ftp-ports=40110-40210 --debug
--2021-06-09 16:23:10--  https://get.ispconfig.org/
Resolving get.ispconfig.org (get.ispconfig.org)... 104.26.10.246, 104.26.11.246, 172.67.75.112, ...
Connecting to get.ispconfig.org (get.ispconfig.org)|104.26.10.246|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 2004 (2.0K) [application/octet-stream]
Saving to: ‘STDOUT’

-                                     100%[========================================================================>]   1.96K  --.-KB/s    in 0s    

2021-06-09 16:23:10 (28.4 MB/s) - written to stdout [2004/2004]

WARNING! This script will reconfigure your complete server!
It should be run on a freshly installed server and all current configuration that you have done will most likely be lost!
Type 'yes' if you really want to continue: yes
[INFO] Starting perfect server setup for Debian GNU/Linux 10 (buster)
[INFO] Checking hostname.
[INFO] Enabling contrib and non-free repositories.
[INFO] Updating packages
[ERROR] Exception occured: ISPConfigOSException -> Command while fuser /var/lib/dpkg/lock >/dev/null 2>&1 || fuser /var/lib/apt/lists/lock >/dev/null 2>&1 ; do sleep 2; done; DEBIAN_FRONTEND="noninteractive" apt-get dist-upgrade -o Dpkg::Options::="--force-overwrite" -qq -y 2>&1 failed. (/ispconfig.ai.php:15) 

What do you mean by running again the failling install command ? Doing the same thing without --debug ?

 

Oh, okay sorry.
Here it is. Looks like bind9 has some struggles.

Code:

apt-get dist-upgrade -o Dpkg::Options::="--force-overwrite" -qq -y
Setting up bind9 (1:9.11.5.P4+dfsg-5.1+deb10u5) ...
bind9-pkcs11.service is a disabled or a static unit, not starting it.
bind9-resolvconf.service is a disabled or a static unit, not starting it.
Job for bind9.service failed because the control process exited with error code.
See "systemctl status bind9.service" and "journalctl -xe" for details.
invoke-rc.d: initscript bind9, action "start" failed.
● bind9.service - BIND Domain Name Server
   Loaded: loaded (/lib/systemd/system/bind9.service; enabled; vendor preset: enabled)
  Drop-In: /run/systemd/system/bind9.service.d
           └─zzz-lxc-service.conf
   Active: failed (Result: exit-code) since Wed 2021-06-09 21:50:05 CEST; 11ms ago
     Docs: man:named(8)
  Process: 56357 ExecStart=/usr/sbin/named $OPTIONS (code=exited, status=1/FAILURE)

Jun 09 21:50:05 isp named[56359]: no IPv4 interfaces found
Jun 09 21:50:05 isp named[56359]: not listening on any interfaces
Jun 09 21:50:05 isp named[56359]: generating session key for dynamic DNS
Jun 09 21:50:05 isp named[56359]: sizing zone task pool based on 5 zones
Jun 09 21:50:05 isp named[56359]: could not configure root hints from '/usr/share/dns/root.hints': permission denied
Jun 09 21:50:05 isp named[56359]: loading configuration: permission denied
Jun 09 21:50:05 isp named[56359]: exiting (due to fatal error)
Jun 09 21:50:05 isp systemd[1]: bind9.service: Control process exited, code=exited, status=1/FAILURE
Jun 09 21:50:05 isp systemd[1]: bind9.service: Failed with result 'exit-code'.
Jun 09 21:50:05 isp systemd[1]: Failed to start BIND Domain Name Server.
dpkg: error processing package bind9 (--configure):
 installed bind9 package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 bind9
E: Sub-process /usr/bin/dpkg returned an error code (1) 

 

Code:

drwxr-xr-x 21 root root  21 Jun  9 07:31 /
drwxr-xr-x 84 root root 162 Jun  9 14:29 /etc
drwxr-sr-x  2 root bind  14 Jun  9 14:28 /etc/bind

 

Code:

drwxr-xr-x  10 root root   10 Jun  9 07:26 /usr
drwxr-xr-x 110 root root  110 Jun  9 14:28 /usr/share
drwxr-xr-x   2 root root    6 Jun  9 21:56 /usr/share/dns/
-rw-r--r--   1 root root 3313 Mar 23  2019 /usr/share/dns/root.hints

 

I looked at /etc/apparmor.d/usr.sbin.named but the comma is not missing.

 

Yep, line 36, that one you posted.
No, I've seen nothing about apparmor in the logs. All I have is what we've seen earlier about root.hints.

 

Can you try a new install, starting with a minimal Debian installation as described in Minimal Debian Server, link to that Tutorial in "1 Preliminary Note" -chapter of https://www.howtoforge.com/perfect-server-debian-10-buster-apache-bind-dovecot-ispconfig-3-1/
There are previous threads in this forum where automatic install fails when using Debian image provided by the hoster.

 

@Taleman : I am not sure I can do that, it's a linux container, not an actual server.
@till :

Code:

Filesystem                        Size  Used Avail Use% Mounted on
lxd300G01/containers/ct-166558-1   47G  844M   46G   2% /
none                              492K  4.0K  488K   1% /dev
udev                               63G     0   63G   0% /dev/tty
tmpfs                             100K     0  100K   0% /dev/lxd
tmpfs                             100K     0  100K   0% /dev/.lxd-mounts
tmpfs                              63G     0   63G   0% /dev/shm
tmpfs                              63G   17M   63G   1% /run
tmpfs                             5.0M     0  5.0M   0% /run/lock
tmpfs                              63G     0   63G   0% /sys/fs/cgroup
tmpfs                             763M     0  763M   0% /run/user/1000

 

That container was already running ISPConfig 3 since 2018, and bind was running correctly too. I only did a Debian 10 fresh install.

 

really? if have no problems with quoatas inside a lxc-container.

 

You mean you have no problem with quotas inside lxc container @florian030? Kindly share please...