just created a new website, the group was created, but not the client. using suphp I need the client to be created :-( this behavior was happening with 3.1.4 so I upgraded to 3.1.6 but it doesn't help... what log files to check? found some stuff inside ISPC Cron Log:
The group was introduced with 3.0.1.5 if I remember corectly. The 3.0.1.5 or 3.0.1.6 installer should have created the group during update but this seem to have failed or not happened. I will have to test the installer to see what might have caused this.