Let's Encrypt certs are not issued

Dear,
we have a new server in an ISPConfig v3.2.3 multiserver enviroment:

Code:

root@v10006:/var/log/ispconfig# lsb_release -a
No LSB modules are available.
Distributor ID:    Debian
Description:    Debian GNU/Linux 10 (buster)
Release:    10
Codename:    buster

root@v10006:/var/log/ispconfig# php -v
PHP 7.3.27-1~deb10u1 (cli) (built: Feb 13 2021 16:31:40) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.3.27, Copyright (c) 1998-2018 Zend Technologies
    with Zend OPcache v7.3.27-1~deb10u1, Copyright (c) 1999-2018, by Zend Technologies

I configured a domain and webserver for this site. After checking the Let's Encrypt SSL checkbox, one config command is queued and as long it is in the queue the checkboxes (SSL & LE) staying cheked. After the queue is executed the checkboxes are unchecked, but neither an entry in /root/.acme.sh/acme.sh.log is logged nor is any error reported by /usr/local/ispconfig/server/server.sh.

Code:

root@v10006:/var/log/ispconfig# ll /root/.acme.sh/
insgesamt 248K
drwx------ 7 root root 4,0K Mär 22 18:03 .
drwx------ 8 root root 4,0K Mär 23 15:57 ..
-rw-r--r-- 1 root root  225 Mär 23 15:31 account.conf
-rwxr-xr-x 1 root root 205K Mär 22 16:18 acme.sh
-rw-r--r-- 1 root root   78 Mär 22 16:18 acme.sh.env
drwxr-xr-x 3 root root 4,0K Mär 22 18:03 ca
drwxr-xr-x 2 root root 4,0K Mär 22 16:18 deploy
drwxr-xr-x 2 root root 4,0K Mär 22 16:18 dnsapi
-rw-r--r-- 1 root root  490 Mär 23 15:31 http.header
drwxr-xr-x 2 root root 4,0K Mär 22 16:18 notify
drwxr-xr-x 2 root root 4,0K Mär 22 23:11 v10006.xxxx.de

Code:

root@v10006:/var/log/ispconfig# /usr/local/ispconfig/server/server.sh
finished server.php.

Issuing a cert with acme.sh @ console works as expected

Code:

root@v10006:~# acme.sh --issue -d v10006.xxxx.de --webroot /usr/local/ispconfig/interface/acme/

How to debug this issue?

Regards
cmks

 

I did...
I did the recommend steps in that FAQ and reported the result in my post above.

 

Thanks for that hint
I should take more time to read all words of a post...
Now I got some useful output to investigate.

Assuming it has nothing to do with my issue, I want to know if this part of output should concerning me in any way?

Code:

/usr/local/ispconfig/server/server.sh
23.03.2021-17:42 - DEBUG - Unable to register function 'process' from plugin 'software_update_plugin' for event 'software_update_inst_insert'
23.03.2021-17:42 - DEBUG - Calling function 'check_phpini_changes' from plugin 'webserver_plugin' raised by action 'server_plugins_loaded'.
23.03.2021-17:42 - DEBUG - Remove Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
finished server.php.

Again, thank you
cmks

 

I got the issue - it was an typo in the DNS zone which averted verifying the cert.