letsencrypt problems

Dear Sir,

On ISP Config i have 15 domains, one of these puntociclismo.it does not want to know how to renew letsencrypt and when I try it gives me the following error:
WARNING - /usr/bin/letsencrypt ...
10.09.2020-15:14 - WARNING - Let's Encrypt SSL Cert for: puntociclismo.it could not be issued.
10.09.2020-15:14 - WARNING - /usr/bin/letsencrypt certonly -n --text --agree-tos --expand --authenticator webroot --server
https://acme-v02.api.letsencrypt.org/directory --rsa-key-size 4096 --email [email protected] --domains puntociclismo.it
--domains www.puntociclismo.it --webroot-path /usr/local/ispconfig/interface/acme
How Can I solve?
Thank you in advance,
Walter

 

Host punctolistmo.it does not have IP number in name service:

Code:

$ host puntociclismo.it
puntociclismo.it mail is handled by 10 mx.puntociclismo.it.

https://www.howtoforge.com/community/threads/lets-encrypt-error-faq.74179/

 

Dear Taleman, thank you for your reply.

I have the domain parked on aruba.it and the website managed with ISP Config on a non-aruba dedicated server
How should I behave to resolve?

 

Untick the Let's Encrypt box in ISPConfig panel for that website.
When you no longer park that domain and want to use it again, put that tick back in the Let's Encrypt box.

 

the domain will always remain on aruba.it and the website managed with ISP Config on a non-aruba dedicated server

 

the domain points to the ip where ISPConfig is

 

where can i find this file?

 

Read the Let's Encrypt ERROR FAQ at https://www.howtoforge.com/community/threads/lets-encrypt-error-faq.74179/

 

2020-09-14 15:45:05,712EBUG:certbot.log:Exiting abnormally:
Traceback (most recent call last):
File "/usr/bin/letsencrypt", line 11, in <module>
load_entry_point('certbot==0.27.0', 'console_scripts', 'certbot')()
File "/usr/lib/python3/dist-packages/certbot/main.py", line 1364, in main
return config.func(config, plugins)
File "/usr/lib/python3/dist-packages/certbot/main.py", line 1254, in certonly
lineage = _get_and_save_cert(le_client, config, domains, certname, lineage)
File "/usr/lib/python3/dist-packages/certbot/main.py", line 120, in _get_and_save_cert
lineage = le_client.obtain_and_enroll_certificate(domains, certname)
File "/usr/lib/python3/dist-packages/certbot/client.py", line 391, in obtain_and_enroll_certificate
cert, chain, key, _ = self.obtain_certificate(domains)
File "/usr/lib/python3/dist-packages/certbot/client.py", line 334, in obtain_certificate
orderr = self._get_order_and_authorizations(csr.data, self.config.allow_subset_of_names)
File "/usr/lib/python3/dist-packages/certbot/client.py", line 366, in _get_order_and_authorizations
orderr = self.acme.new_order(csr_pem)
File "/usr/lib/python3/dist-packages/acme/client.py", line 889, in new_order
return self.client.new_order(csr_pem)
File "/usr/lib/python3/dist-packages/acme/client.py", line 672, in new_order
response = self._post(self.directory['newOrder'], order)
File "/usr/lib/python3/dist-packages/acme/client.py", line 96, in _post
return self.net.post(*args, **kwargs)
File "/usr/lib/python3/dist-packages/acme/client.py", line 1204, in post
return self._post_once(*args, **kwargs)
File "/usr/lib/python3/dist-packages/acme/client.py", line 1218, in _post_once
response = self._check_response(response, content_type=content_type)
File "/usr/lib/python3/dist-packages/acme/client.py", line 1073, in _check_response
raise messages.Error.from_json(jobj)
acme.messages.Error: urn:ietfarams:acme:error:rateLimited :: There were too many requests of a given type :: Error creating new order :: too many failed authorizations recently: see https://letsencrypt.org/docs/rate-limits/
2020-09-14 15:45:05,713:ERROR:certbot.log:An unexpected error occurred:
2020-09-14 15:45:05,713:ERROR:certbot.log:There were too many requests of a given type :: Error creating new order :: too many failed authorizations recently: see https://letsencrypt.org/docs/rate-limits/

 

Thanks for your time but I can't resolve.
I give up

 

I waited for the right amount of time, deleted the certificate and after days I created it again. The certificate check is ok but the connection to the site is not secure, in fact I have lost all my visitors.
I am very disappointed with ISP config and your advice which remains approximate only to induce me to make a payment to solve a small problem due to your service.
On top of that, I only got the php 7.2 version installed when version 7.3 and 7.4 was ready. all because you ask for paid assistance.
Since I have been using ISP Config, google Adsense also complains. Bah.
Are you satisfied with letting your customer fall into the abyss just for trusting you?

 

Let's Encrypt service is not provided by ISPConfig or Howtoforge.
Seems you got

Only waiting until the rate limit expires helps with that.

That is another problem, but looks like you did not ask for help with that.
Maybe the problem started when you parked a domain but still continued to use it, and thus could not get LE certificate.

 

ma la mia domanda è sempre stata semplice: come risolvo questo problema?

 

Dear Thom,

I am always very respectful.
ISP config is free but I chose to have it configured by you and paid the requested amount.
Isp config was configured with only version 7.2, I asked for the other versions to be installed in order to choose based on the type of website, I was told that it can be done and nothing more.
I also had configuration problems with other sites' certificates. Long story short, I paid for the setup which was made in my opinion incomplete and then I was left to the wind.
I did not turn to you who give a free consultancy service but to those who asked me for money to configure isp config and then abandoned me without answering me anymore.
What do you think about it?