Letsencrypt updates ok, but fails to create new

Hi formites!

I wanted to create a new Letsencrypt cert for a website on my ISPConfig server. I've not had any issues until I've upgraded ISPConfig a while ago. In an attempt to fix this issue I've now updated to the latest git-stable release, but still, the problem persists. The server is running Ubuntu 16.04 but I haven't had a reason to upgrade it yet.

Just a little more info:
ISPConfig Version: 3.1dev
certbot version: 0.27.0

When I select to install a cert on the domain it fails and the log shows:

Code:

2020-03-25 12:37:03,232:DEBUG:certbot.main:certbot version: 0.27.0
2020-03-25 12:37:03,233:DEBUG:certbot.main:Arguments: ['-n', '--text', '--agree-tos', '--expand', '--authenticator', 'webroot', '--server', 'https://acme-v02.api.letsencrypt.org/directory', '--rsa-key-size', '4096', '--email', '[email protected]', '--domains', 'XXXXXXXXXX.co.za', '--domains', 'www.XXXXXXXXXX.co.za', '--domains', 'webmail.XXXXXXXXXX.co.za', '--webroot-path', '/usr/local/ispconfig/interface/acme']
2020-03-25 12:37:03,233:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2020-03-25 12:37:03,249:DEBUG:certbot.log:Root logging level set at 20
2020-03-25 12:37:03,250:INFO:certbot.log:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2020-03-25 12:37:03,252:DEBUG:certbot.plugins.selection:Requested authenticator webroot and installer None
2020-03-25 12:37:03,252:DEBUG:certbot.plugins.selection:Single candidate plugin: * webroot
Description: Place files in webroot directory
Interfaces: IAuthenticator, IPlugin
Entry point: webroot = certbot.plugins.webroot:Authenticator
Initialized: <certbot.plugins.webroot.Authenticator object at 0x7f3ac152ea90>
Prep: True
2020-03-25 12:37:03,253:DEBUG:certbot.plugins.selection:Selected authenticator <certbot.plugins.webroot.Authenticator object at 0x7f3ac152ea90> and installer None
2020-03-25 12:37:03,254:INFO:certbot.plugins.selection:Plugins selected: Authenticator webroot, Installer None
2020-03-25 12:37:03,292:DEBUG:certbot.log:Exiting abnormally:
Traceback (most recent call last):
  File "/usr/bin/letsencrypt", line 9, in <module>
    load_entry_point('certbot==0.27.0', 'console_scripts', 'certbot')()
  File "/usr/lib/python2.7/dist-packages/certbot/main.py", line 1364, in main
    return config.func(config, plugins)
  File "/usr/lib/python2.7/dist-packages/certbot/main.py", line 1238, in certonly
    le_client = _init_le_client(config, auth, installer)
  File "/usr/lib/python2.7/dist-packages/certbot/main.py", line 641, in _init_le_client
    acc, acme = _determine_account(config)
  File "/usr/lib/python2.7/dist-packages/certbot/main.py", line 512, in _determine_account
    acc = display_ops.choose_account(accounts)
  File "/usr/lib/python2.7/dist-packages/certbot/display/ops.py", line 83, in choose_account
    "Please choose an account", labels, force_interactive=True)
  File "/usr/lib/python2.7/dist-packages/certbot/display/util.py", line 512, in menu
    self._interaction_fail(message, cli_flag, "Choices: " + repr(choices))
  File "/usr/lib/python2.7/dist-packages/certbot/display/util.py", line 474, in _interaction_fail
    raise errors.MissingCommandlineFlag(msg)
MissingCommandlineFlag: Missing command line flag or config entry for this setting:
Please choose an account

The domain name is replaced with "XXXXXXXXXX".
I also receive two emails that said the following:

Code:

25.03.2020-12:37 - WARNING - Let's Encrypt SSL Cert for: XXXXXXXXXX.co.za could not be issued.

and

Code:

25.03.2020-12:37 - WARNING - /usr/bin/letsencrypt certonly -n --text --agree-tos --expand --authenticator webroot --server https://acme-v02.api.letsencrypt.org/directory --rsa-key-size 4096 --email [email protected]  --domains XXXXXXXXXX.co.za --domains www.XXXXXXXXXX.co.za --domains webmail.XXXXXXXXXX.co.za --webroot-path /usr/local/ispconfig/interface/acme

Has anybody had this issue and is there a way to fix this?
Kind regards,
Riaan

 

Hi Till,
You're a ROCKET SCIENTIST !!! Thanks for your incredibly quick and accurate response.
For anybody that has this issue. In my /etc/letsencrypt/accounts I had:

Code:

drwx------ 3 root root 4096 Mar 25 12:07 acme-staging-v02.api.letsencrypt.org/
drwx------ 3 root root 4096 May  2  2017 acme-v01.api.letsencrypt.org/
drwx------ 3 root root 4096 Sep 17  2019 acme-v02.api.letsencrypt.org/

I removed the first two and only left the acme-v02.api.letsencrypt.org folder. This solved my problem.
Once again, thank you Till!
Kind regards,
Riaan