Login Failed in Roundcube 1.3.9 using ISPConfig 3 Centos 7.8

Hi, I just installed ISPConfig using this guide - The Perfect Server CentOS 7.6 with Apache, PHP 7.2, Postfix, Dovecot, Pure-FTPD, BIND and ISPConfig 3.1. After the installation, I created Client, Domain and an Email credentials. When I tried to login with the email I created, It doesn't login in Roundcube. Is there something missing in my installation?

 

Hi JohnDM,
could you please provide some more information?
Is there an error showing? Could you please check the logs?
Thanks and greetings,
piccolo

 

There is Tutorial on setting up e-mail server.
https://www.howtoforge.com/how-to-install-an-email-server-with-ispconfig-on-debian-10/
Tutorial has info on how to test the server is working properly.

 

Thanks for those replies.
@piccolo here's last lines of log in /var/log/maillog this is the only error I can see.

Code:

Jun  4 13:09:40 zpx2 clamd[2740]: Bytecode: Security mode set to "TrustSigned".
Jun  4 13:09:45 zpx2 amavis[413]: (00413-02) (!)ClamAV-clamscan av-scanner FAILED: /usr/bin/clamscan KILLED, signal 9 (0009) at (eval 134) line 951.
Jun  4 13:09:45 zpx2 amavis[413]: (00413-02) (!!)AV: ALL VIRUS SCANNERS FAILED
Jun  4 13:09:47 zpx2 postfix/smtpd[27424]: warning: unknown[87.246.7.70]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Jun  4 13:09:47 zpx2 postfix/smtpd[27424]: disconnect from unknown[87.246.7.70]
Jun  4 13:09:50 zpx2 postfix/smtpd[1716]: 3EF3C1C108B: client=localhost[127.0.0.1]
Jun  4 13:09:50 zpx2 postfix/cleanup[29610]: 3EF3C1C108B: message-id=<[email protected]>
Jun  4 13:09:50 zpx2 postfix/smtpd[1716]: disconnect from localhost[127.0.0.1]
Jun  4 13:09:50 zpx2 amavis[413]: (00413-02) Passed UNCHECKED {RelayedOutbound}, MYNETS LOCAL [127.0.0.1] <[email protected]> -> <[email protected]>, Message-ID: <[email protected]>, mail_id: yO8vu7rhY5Y7, Hits: 0.001, size: 11506, queued_as: 3EF3C1C108B, 24345 ms
Jun  4 13:09:50 zpx2 postfix/qmgr[4808]: 3EF3C1C108B: from=<[email protected]>, size=11960, nrcpt=1 (queue active)
Jun  4 13:09:50 zpx2 postfix/smtp[8114]: D56131C109F: to=<[email protected]>, orig_to=<root>, relay=127.0.0.1[127.0.0.1]:10024, delay=24, delays=0.08/0.01/0.08/24, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 3EF3C1C108B)
Jun  4 13:09:50 zpx2 postfix/qmgr[4808]: D56131C109F: removed
Jun  4 13:09:50 zpx2 postfix/local[1171]: 3EF3C1C108B: to=<[email protected]>, relay=local, delay=0.11, delays=0.05/0.03/0/0.03, dsn=2.0.0, status=sent (delivered to mailbox)
Jun  4 13:09:50 zpx2 postfix/qmgr[4808]: 3EF3C1C108B: removed
Jun  4 13:09:55 zpx2 clamd[2740]: Loaded 7148889 signatures.
Jun  4 13:09:57 zpx2 clamd[2740]: LOCAL: Unix socket file /var/run/clamd.amavisd/clamd.sock
Jun  4 13:09:57 zpx2 clamd[2740]: LOCAL: Setting connection queue length to 200
Jun  4 13:09:57 zpx2 clamd[2740]: daemonize() failed: Cannot allocate memory
Jun  4 13:09:57 zpx2 clamd[2740]: Socket file removed.
Jun  4 13:10:00 zpx2 clamd[2760]: Received 0 file descriptor(s) from systemd.
Jun  4 13:10:00 zpx2 clamd[2760]: clamd daemon 0.102.3 (OS: linux-gnu, ARCH: x86_64, CPU: x86_64)
Jun  4 13:10:00 zpx2 clamd[2760]: Running as user amavis (UID 995, GID 992)
Jun  4 13:10:00 zpx2 clamd[2760]: Log file size limited to 1048576 bytes.
Jun  4 13:10:00 zpx2 clamd[2760]: Reading databases from /var/lib/clamav
Jun  4 13:10:00 zpx2 clamd[2760]: Not loading PUA signatures.
Jun  4 13:10:00 zpx2 clamd[2760]: Bytecode: Security mode set to "TrustSigned".

@Taleman Actually I already did installed "The Perfect Server – CentOS 7 (Apache2, Dovecot, ISPConfig 3)" all works fine I can even access Roundcube with no prob except for ClamAv errors so I decided to have a clean install again and shifted to ISPConfig CentOS 7.6 Guide. I haven't tried the link you gave but will give it a shot. Thanks man.

@Th0m Yes I did followed what exactly the guide is. I already did a second clean installation with the same exact procedures but no luck around.

 

Here's a line in maillog when I tried logging in using Roundcube
I just changed the real email address to [email protected]

Jun 4 13:36:59 zpx2 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 2 secs): user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, secured, session=<0U58ZkGn1ucAAAAAAAAAAAAAAAAAAAAB>
Jun 4 13:37:00 zpx2 clamd[15529]: LOCAL: Unix socket file /var/run/clamd.amavisd/clamd.sock
Jun 4 13:37:00 zpx2 clamd[15529]: LOCAL: Setting connection queue length to 200
Jun 4 13:37:00 zpx2 clamd[15529]: daemonize() failed: Cannot allocate memory
Jun 4 13:37:00 zpx2 clamd[15529]: Socket file removed.
Jun 4 13:37:02 zpx2 clamd[15957]: Received 0 file descriptor(s) from systemd.
Jun 4 13:37:02 zpx2 clamd[15957]: clamd daemon 0.102.3 (OS: linux-gnu, ARCH: x86_64, CPU: x86_64)
Jun 4 13:37:02 zpx2 clamd[15957]: Running as user amavis (UID 995, GID 992)

 

When logging in using the credentials that I created Roundcube say's "Login Invalid"

Also when I click the "Email Folder Icon" before the "Delete" Icon, it will open a new browser that is supposed to be Roundcube but it says "No E-Mail - Server found!"

 

Yes it can login

 

I have this error log in /Roundcubemail/logs/error

 

Yes it's in line 14 of config.inc.php

 

I am just wondering why isn't pointing to the email alias /webmail -> /roundcubemail

https://sub.domain.tld:8080/mail/webmailer.php?id=1 <-- this is not redirecting to Roundcube login page. It just says "No E-Mail - Server found!"