Login Failure after Install

Discussion in 'Installation/Configuration' started by ds0101, Dec 18, 2007.

  1. ds0101

    ds0101 New Member


    I have read and re-read all the posts that pertain to this problem and no solutions see applicable to my situation. Being new to Linux and ISPconfig, I want to be able to understand what my problems are and what the solutions would be. So here is a little background on what I have done.

    I am following Falko's perfect server web page using Ubuntu 7.10.
    The server is up and running and there were know problems with the install.

    I followed the ISPConfig directions and all went well: The program complied correctly up to the interface with MySQL. I have re-read all the directions concerning MySQL and even browsed the forums there.

    Many of the posts here seem to fade once someone finds a solution and that is disappointing. So I guess I am looking for an instructor who can guide me in fixing my problem.

    Here is a copy of the last few lines of code copied from the Putty Screen:

    Connected successfully to MySQL server
    ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: YES)
    no crontab for root
    Restarting some services...
    * Stopping Postfix Mail Transport Agent postfix [ OK ]
    * Starting Postfix Mail Transport Agent postfix [ OK ]
    * Stopping ftp server proftpd [ OK ]
    * Starting ftp server proftpd [ OK ]
    Starting ISPConfig system...
    /root/ispconfig/httpd/bin/apachectl startssl: httpd started

    Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /root/ispconfig/scripts/lib/config.inc.php on line 47
    No results found!ISPConfig system is now up and running!
    Congratulations! Your ISPConfig system is now installed. If you had to install quota, please take the steps described in the installation manual. Otherwise your system is now available without reboot.
    Please direct your browser to


    and log in:
    Username: admin
    Password: admin

    The login screen comes up in my browser both across DNS and locally; however, the admin /admin login returns the famous Error 101 screen.

    Please help, I am sure I have done something wrong.

    Thanks in advance for all your help.
  2. smartcall

    smartcall ISPConfig Developer ISPConfig Developer

    Did you supply the correct MySQL password for root during the installation? Looks like this is your problem.
  3. ds0101

    ds0101 New Member

    I used the same password for root during setup as I entered in ISPConfig setup.. Is there a problem with using special symbols in passwords?

    For example: W$768975
  4. smartcall

    smartcall ISPConfig Developer ISPConfig Developer

    I don't think so.
    Try resetting the MySQL password, remove ISPConfig and reinstall.

    P.S. Can you login to your MySQL server from console with:
    mysql -u root -p
    and then with this password that you supplied to ISPConfig?
  5. ds0101

    ds0101 New Member

    Thanks for the reply,

    I have changes the MySQL password.

    I am having trouble uninstalling ISPConfig.

    I show a uninstall file at: [email protected]:~/ispconfig# uninstall

    But am lacking the ability to run it......... I know, newbee..:D
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Please exevute:


    if this does not work, run:

    /etc/init.d/ispconfig_server stop
    rm -rf /root/ispconfig
    rm -rf /home/admispconfig
  7. ds0101

    ds0101 New Member

    Thanks to all that helped. After following these directions, I now have ISPConfig running.

    The only thing I can contribute to my problem was the use of the $ in the mysql root password. After changing the password to one that only used letters and numbers, ISPConf attached to the database without issue.

    Thanks again!

    Dave Smith :)

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