lost site connection

i have ubuntu 14.10 server i followed the perfect server guide for said os, a few years ago. i have php 5.6 and 7.2. two sites 1 site A on 5.6 and the one which i was in the process of working on site b. i went into ispconfig and changed site b from 7.2 to 5.6 and lost all capabilies to access any site or ispconfig. i can still access the server but dont know how to get the sites back. really just need to get a couple of files from a folder on server

 

i get this when trying to connect to 1stchoiceflooringservice.com
This site can’t be reached
1stchoiceflooringservice.com refused to connect.

• Search Google for 1st choice flooring service

ERR_CONNECTION_REFUSED
dont know where error logs are? with no ispconfig access

 

So you are running ISPConfig despite posting in Linux Forum? In that case:
https://www.howtoforge.com/community/threads/please-read-before-posting.58408/
Then examine what is in file

Code:

/var/log/apache2/error.log

 

I get permission denied

 

i can use putty to see the files i need . but how do i download using putty, i think i need to give root a no password. how do i do this?

 

and i posted here cause right now i cant connect to ispconfig3, it is just a ubuntu server and not perfect

 

fixed. i was able to move folder to a folder i had access to.