Hi, I have quite a strange problem on my hands. Several mail addresses are setup to forward to [email protected] (and keep a copy). Somehow some messages are being forwarded but the majority is not. All mail does arrive in the mailbox, so I think the problem should reside on our server. Any pointers at all on how to trace the problem? Thanks in advance
Mail is forwarded by a procmail recipe which is in the user home folder, I guess there is the best point to start debugging. Any errors in your mail log?
I can't find any errors in /var/log/mail.err relating to procmail. Is there a specific procmail recipe for forwards? I see the following files in /var/www/<...>/user/<username> (ls -al) .antivirus.rc .autoresponder.rc .html-trap.rc .local-rules.rc .mailsize.rc .quota.rc .spamassassin.rc .user_prefs .vacation.msg
The forwarding is done by the .forward file in the user's homedir, so procmail isn't even called. What's in your mail log when you send a mail to a user that has his mails forwarded to Gmail? Also, please check if your server got blacklisted: http://www.mxtoolbox.com/blacklists.aspx
contents of the .forward "|/usr/bin/procmail -f-", [email protected] settings in the webpanel keep copy forward to [email protected] Mail log contents Jan 5 10:33:55 ds2 postfix/local[22703]: D1CCE27583EC: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=5, status=sent (delivered to command: /usr/bin/procmail -f-) Jan 5 10:33:55 ds2 postfix/cleanup[22702]: 73DB227583ED: message-id=<003a01c730ac$8f097ba0$6801a8c0@LaptopMartin> Jan 5 10:33:55 ds2 postfix/qmgr[10026]: 73DB227583ED: from=<[email protected]>, size=6746, nrcpt=1 (queue active) Jan 5 10:33:55 ds2 postfix/local[22703]: D1CCE27583EC: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=5, status=sent (forwarded as 73DB227583ED) Jan 5 10:33:55 ds2 postfix/qmgr[10026]: D1CCE27583EC: removed Jan 5 10:33:55 ds2 postfix/smtp[22673]: 73DB227583ED: to=<[email protected]>, orig_to=<[email protected]>, relay=gmail-smtp-in.l.google.com[66.249.93.114], delay=0, status=sent (250 2.0.0 OK 1167989623 39si29433033ugb) Jan 5 10:33:55 ds2 postfix/qmgr[10026]: 73DB227583ED: removed
I couldn't find anything either, it seems though that the problems are disappearing and that more and more (old) messages are getting through. Maybe it's a gmail filter that's in the way.