Mailbox quota not working on some mailboxes

Discussion in 'ISPConfig 3 Priority Support' started by Vega777, Feb 23, 2018.

  1. Vega777

    Vega777 New Member HowtoForge Supporter

    I notice that on some mailboxes the mailquota does not work correctly. Users can receive emails even they are over quota.
    I'm not sure and I don't see there any logical reason, but it seems that this issue occur only on mailboxes where users do not use any standard mail client e.g. Outlook/ Thunderbird, but access only via Roundcube interface.
    In ISPConfig(3.1.11) I see used space: 1681.4766 MB Quota: 1000MB
    In maildirsize file I see wrong numbers.

    Any idea where to start troubleshoot ?

    Debian Wheezy POSTFIX/Courier
     

    Attached Files:

    Vega777, Feb 23, 2018
    #1
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Try to change the quota for this user (e.g. add one mb) and safe it does it start working then?
     
    till, Feb 23, 2018
    #2
  3. Vega777

    Vega777 New Member HowtoForge Supporter

    I decreased the quota to 999MB, maildirsize has been recalculated, but it's wrong. Or maybe not. I just find out that this user has approx. 800MB in Trash and probably this is not counted in the limit. (this is just an assumption)
     

    Attached Files:

    Vega777, Feb 23, 2018
    #3

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