Good Day I have the strangest thing happening in my ISPConfig server, 1. I send a user an email, I can see it in his inbox in the webmail. 2. I then open his email client, Outlook and download new messages( I have closed the webmail). 3. The message is not downloaded and doesnt appear in his inbox, spam or junkmail. 4. Check the webmail again and the message is gone?? Has this happened to anybody else?? What could be the problem?? Regards Shawn
Which Webmail client do you use? Can you see that the mail has been delivered within you mail.log file?
The webmail client is the default with ISPConfig... The mail client is Telaen Webmail... I have checked the logs and the mail is delivered to the user, as it appears in his Webmail, in the inbox. The mail log does have the delivery of the mail in it as follows [root@mail ~]# cat /var/log/maillog | grep 83069A1046E Jan 23 08:18:04 mail postfix/smtpd[31329]: 83069A1046E: client=firewall.dsa-arch.local[196.31.37.194], sasl_method=LOGIN, sasl_username=web3_supportdsa Jan 23 08:18:09 mail postfix/cleanup[31332]: 83069A1046E: message-id=<006b01c85d89$7fe25060$4d00a8c0@greatsoft> Jan 23 08:18:09 mail postfix/qmgr[4094]: 83069A1046E: from=<[email protected]>, size=1384, nrcpt=1 (queue active) Jan 23 08:18:09 mail postfix/local[31333]: 83069A1046E: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=5.4, delays=5.3/0.01/0/0.12, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-) Jan 23 08:18:09 mail postfix/qmgr[4094]: 83069A1046E: removed and attached screen dump of Mail in the Webmail client If I then open outlook and download, nothing appears int he client, it isnt in JUNK or SPAM or has a rule attached to it... %^*&
The delivery messages from the mail log seem to be fine. Make sure that you use web3_iankullindsa as username in outlook and not the email address. Additionally you can try to disable ssl authentication in outlook, in case you enabled it. Do you connect with pop3 or imap in outlook? If the above does not help, please post the output of: iptables -L
Hi Yep, I am using the username web3_iankullindsa, the wierd thing is some of the mail comes down, and can be seen in the inbox, but some of it doesnt??? It looks like the sever decides what must be POP ed and what shouldnt?? I have also checked my firewall and nothing is being scanned or removed..
As per your request I have attached the output of # iptables -L as follows iptables -L Chain INPUT (policy DROP) target prot opt source destination DROP tcp -- anywhere 127.0.0.0/8 ACCEPT all -- anywhere anywhere state RELATED,ESTABLISHED ACCEPT all -- anywhere anywhere DROP all -- BASE-ADDRESS.MCAST.NET/4 anywhere PUB_IN all -- anywhere anywhere PUB_IN all -- anywhere anywhere PUB_IN all -- anywhere anywhere PUB_IN all -- anywhere anywhere DROP all -- anywhere anywhere Chain FORWARD (policy DROP) target prot opt source destination ACCEPT all -- anywhere anywhere state RELATED,ESTABLISHED DROP all -- anywhere anywhere Chain OUTPUT (policy ACCEPT) target prot opt source destination PUB_OUT all -- anywhere anywhere PUB_OUT all -- anywhere anywhere PUB_OUT all -- anywhere anywhere PUB_OUT all -- anywhere anywhere Chain INT_IN (0 references) target prot opt source destination ACCEPT icmp -- anywhere anywhere DROP all -- anywhere anywhere Chain INT_OUT (0 references) target prot opt source destination ACCEPT icmp -- anywhere anywhere ACCEPT all -- anywhere anywhere Chain PAROLE (9 references) target prot opt source destination ACCEPT all -- anywhere anywhere Chain PUB_IN (4 references) target prot opt source destination ACCEPT icmp -- anywhere anywhere icmp destination-unreachable ACCEPT icmp -- anywhere anywhere icmp echo-reply ACCEPT icmp -- anywhere anywhere icmp time-exceeded ACCEPT icmp -- anywhere anywhere icmp echo-request PAROLE tcp -- anywhere anywhere tcp dpt:ftp PAROLE tcp -- anywhere anywhere tcp dpt:ssh PAROLE tcp -- anywhere anywhere tcp dpt:smtp PAROLE tcp -- anywhere anywhere tcp dpt:domain PAROLE tcp -- anywhere anywhere tcp dpt:http PAROLE tcp -- anywhere anywhere tcp dpt:hosts2-ns PAROLE tcp -- anywhere anywhere tcp dptop3 PAROLE tcp -- anywhere anywhere tcp dpt:https PAROLE tcp -- anywhere anywhere tcp dpt:ndmp ACCEPT udp -- anywhere anywhere udp dpt:domain DROP icmp -- anywhere anywhere DROP all -- anywhere anywhere Chain PUB_OUT (4 references) target prot opt source destination ACCEPT all -- anywhere anywhere [root@mail ~]#
Hi I have attached as per your request... df -h [root@mail ~]# df -h Filesystem Size Used Avail Use% Mounted on /dev/mapper/VolGroup00-LogVol00 143G 5.6G 130G 5% / /dev/sda1 99M 17M 78M 18% /boot tmpfs 506M 0 506M 0% /dev/shm repquota -avug I have attached a dump file
Any filters for viewing in Outlook? I've seen this before where a user turns viewing filters on without knowing they did it. Email does get downloaded, but never seen.
