Migration problems

Discussion in 'Plugins/Modules/Addons' started by ppigmans, Dec 11, 2018.

  1. ppigmans

    ppigmans New Member

    Hi,

    We bought a migration license and did so "succesfully" but now a lot of problems start to show, wordpress plugins not being able to be updated, saying the folder doenst exist or thst the user has no rights while they do

    Its getting mildly annoying
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The website files get copied with rsync as root user, the whole website at once, so it is very unlikely that any file or folder of the website can be missing. What's more likely is that you migrated to a newer operating system with newer PHP and MySQL version and that your websites are incompatible with the new PHP version or that something else on the new server is not installed exactly as it should be.

    Take a look at the migrate.log file which the Migration tool created to see if any issues occurred during migration. And the error.log of the affected website contains details on the error that occurred in that website.

    If you need support for the Migration tool, then please contact the Migration tool support here: https://www.ispconfig.org/get-support/?type=migration
     
  3. ppigmans

    ppigmans New Member

    Hi,

    We get the following message
    upload_2018-12-11_9-24-51.png
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Please check these things:
    1) Which PHP mode does the website use? Recommended modes are PHP-FPM or PHP-FCGI.
    2) Suexec must be on in the website settings.
    3) All files in the website must be owned by the webID user and clientID group of that site, you can find the exact username and groupname on the options tab of the site.
     

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