migration tool - fails to connect as remote user

Hi all,
I'm hoping someone can help. I have a Centos 6 installation and migrating to a new server (Centos 6). I keep getting an error either in dry or migraiton mode. The initial SOAP connection as the remote user fails:

[ERROR] API call to login failed. See log file for details.
Could not connect to api. Please check if the data you provided is correct.

However, I do not see any attempt to access the server in the apache logs. To make things more complicated, I created a php script to test the remote user and this logged in no problems at all - plus I see the logon showing in the apache logs.

The migration log is showing:
2019-06-27 14:35:59 - [ERROR] JSON API ERROR in API call (login): NO ACCESS
2019-06-27 14:35:59 - [INFO] Trying again (login)
2019-06-27 14:36:01 - [ERROR] JSON API ERROR in API call (login): NO ACCESS
2019-06-27 14:36:01 - [INFO] Trying again (login)
2019-06-27 14:36:03 - [ERROR] JSON API ERROR in API call (login): NO ACCESS
2019-06-27 14:36:03 - [ERROR] API call to login failed.
2019-06-27 14:36:03 - [ERROR] JSON API ERROR. Arguments sent were: array (
'username' => '<remote user>',
'password' => '<password>',
)
2019-06-27 14:36:03 - [ERROR] Could not log in to api at https://<target server>:8080/remote/ with user migration.

I'm running ISPConfig 3.1.13p1 on both servers. I'm running php 5.4 on the source server and php 5.7 on the target.

I've checked the obvious things like making sure the account has all the grant options selected and I can login via a soap connection to it.

I'm at a loss as to why the script is failing and I am not seeing a connection attempt in the logs.

Any one have any thoughts?

Thanks

Rich

 

Perfect, that was the fix.

Thanks

 

Hello,
have the same problem.

source server (old): debian 6
target server (new): ubuntu 18.04

I tried to run ./migrate and ./migrate --legacy-tls
[ERROR] API call to login failed. See log file for details.
Could not connect to api. Please check if the data you provided is correct.

Tried to turn off SSL in new ubuntu server (/etc/apache2/sites-available/ispconfig.vhost) - SSLEngine Off
same result.

Running migration tool in source server (old debian)
Any help please?

 

Have you done that?

Have you done that? What did log show?

 

Checked it already, data are correct.

Log is the same as above:

 

Can't post URL here so:
if I try wget, getting:
root@host:~# wget my.private.ip.address:8080
--2020-03-05 08:35:15-- my.private.ip.address:8080/
Connecting to my.private.ip.address:8080... connected.
ERROR: cannot verify my.private.ip.address’s certificate, issued by “/C=SK/ST=ABC/L=ABC/O=ABCs r.o./CN=my.domain.com”:
Self-signed certificate encountered.
ERROR: certificate common name “my.domain.com” doesn’t match requested host name “my.private.ip.address”.
To connect to my.private.ip.address insecurely, use ‘--no-check-certificate’.


If I try wget without https, getting:
root@host:~# wget my.private.ip.address:8080
--2020-03-05 08:35:12-- my.private.ip.address:8080/
Connecting to my.private.ip.address:8080... connected.
HTTP request sent, awaiting response... 400 Bad Request
2020-03-05 08:35:12 ERROR 400: Bad Request.

 

Connecting to xxxxx:8080... connected.
HTTP request sent, awaiting response... 400 Bad Request
2020-03-05 08:46:39 ERROR 400: Bad Request.

This is because there is htpasswd maybe?
Can turn it off it it's necessary

 

Ok, seems it works fine now. Thank you