migration tool problem?

what I do the steps to initiate the migration tool I cannot connect to the remote user.
however, username, and password are certainly correct!!
wget gives me:
wget https://ns10.cdbsystems.com:8080
--2020-10-18 15:12:02-- https://ns10.cdbsystems.com:8080/
Resolving ns10.cdbsystems.com (ns10.cdbsystems.com)... 174.64.32.157
Connecting to ns10.cdbsystems.com (ns10.cdbsystems.com)|174.64.32.157|:8080... connected.
HTTP request sent, awaiting response... 302 Found
Location: /login/ [following]
--2020-10-18 15:12:02-- https://ns10.cdbsystems.com:8080/login/
Reusing existing connection to ns10.cdbsystems.com:8080.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: ‘index.html’

[ <=> ] 7,271 --.-K/s in 0.04s

2020-10-18 15:12:03 (168 KB/s) - ‘index.html’ saved [7271]
so port is talking...
but migrate.log has:
020-10-18 19:09:52 - [INFO] Migration tool version 2.2.0 started.
2020-10-18 19:09:58 - [INFO] Using importer module ispconfig3.
2020-10-18 19:10:25 - [ERROR] Error opening connection to ns10.cdbsystems.com on port 8080:
2020-10-18 19:10:25 - [ERROR] JSON API ERROR in API call (login): NO ACCESS
2020-10-18 19:10:25 - [INFO] Trying again (login)
2020-10-18 19:10:27 - [ERROR] Error opening connection to ns10.cdbsystems.com on port 8080:
2020-10-18 19:10:27 - [ERROR] JSON API ERROR in API call (login): NO ACCESS
2020-10-18 19:10:27 - [INFO] Trying again (login)
2020-10-18 19:10:30 - [ERROR] Error opening connection to ns10.cdbsystems.com on port 8080:
2020-10-18 19:10:30 - [ERROR] JSON API ERROR in API call (login): NO ACCESS
2020-10-18 19:10:30 - [ERROR] API call to login failed.
2020-10-18 19:10:30 - [ERROR] JSON API ERROR. Arguments sent were: array (
'username' => 'migrateuser',
'password' => 'notereallymypassword',
)
2020-10-18 19:10:30 - [ERROR] Could not log in to api at https://ns10.cdbsystems.com:8080/remote/ with user migrateuser.
[root@ns9 migration]#
'migrateuser' and password are certainly correct!

how to diagnose the failure?
cdb.

 

yes, all boxes for migrateuser checked, remote access box checked. ip fields blank. (also tried my ns9 server address) any log to look at?