Migration toolkit error

Discussion in 'ISPConfig 3 Priority Support' started by unsichtbare, Nov 30, 2023.

  1. unsichtbare

    unsichtbare Member HowtoForge Supporter

    I am running the migration toolkit script (purchased) and the dry run runs without error, however when I do a migrate I get this:
    Code:
    Starting API calls.
    [ERROR] API call to client_add failed. See log file for details.
    [ERROR] Could not create client DamP_usr
    
    Code:
    2023-11-30 19:29:07 - [WARN] Curl exception: cURL error: [52] Empty reply from server
    2023-11-30 19:29:07 - [ERROR] JSON API ERROR in API call (client_add): NO ACCESS
    2023-11-30 19:29:07 - [INFO] Trying again (client_add)
    2023-11-30 19:29:09 - [ERROR] API call to client_add failed.
    2023-11-30 19:29:09 - [ERROR] JSON API REPLY ERROR: customer_no_error_unique<br />^M
    Does anybody know about this error?
    THX,
    -John
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    One issue seems to be that your server did not respond to one API call. Maybe the web server was down or got restarted at that moment? The other issue is that there must be one duplicate customer number and when you try to add that customer, the new server rejects it as customer numbers gave to be unique.
     
  3. unsichtbare

    unsichtbare Member HowtoForge Supporter

    Hmmm. Was a fresh server. I rebuilt and it worked.
    THX,
    -John
     

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