Modify email alert in Ticket Support

Discussion in 'Installation/Configuration' started by steowimmy, Jul 26, 2006.

  1. steowimmy

    steowimmy New Member

    Hi,

    I want to know if it's possible to change the email contact in a place of ISPConfig for advertise a new Ticket Support request from a user?

    For example, the website of the client is at Admin of ISPConfig. The client of the website send a new ticket support and ISPConfig send an email to the admin server.

    Is it possible to put 2 email in the code?
    Ex.: one for the admin server, the other to [email protected].

    Thanks.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    I think this is not implemented yet, but it might be easy to add. The file is: /home/admispconfig/ispconfig/web/help/ticket_send.php

    add this in line 81:

    mail("[email protected]", $go_api->lng("Neue Karte")." ".$subject, $message, $headers);
     
  3. steowimmy

    steowimmy New Member

    Hi Till!

    Thanks for your help!

    Just a correction about the path of ticket_send.php.

    /home/admispconfig/ispconfig/web/help/isp_support/ticket_send.php
     

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