Modify ownership of created e-mail address

Discussion in 'ISPConfig 3 Priority Support' started by felan, Jan 20, 2020.

  1. felan

    felan Member HowtoForge Supporter

    Good afternoon.

    I have a problem with some customer, we've created e-mail accounts for, can't change the settings afterwords. I understand that it's a protective measure, to ensure that what an admin creates, can not be undone by a user, but in this case, we'd like to move the 'ownership' to the user again.
    So my question is; is there an easy way to do this?
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Check the records in the database, the sys_userid must be the ID of the user (from sys_user table) and not the admin and the column sys_perm_group must contain the value 'riud'.
     
  3. felan

    felan Member HowtoForge Supporter

    Hi Till.
    Yep that is all correct, but they still do not have permission to edit their mail accounts :/
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    sys_groupid is correct as well?
     
  5. felan

    felan Member HowtoForge Supporter

    Grup is 1 and there is no other group for that client. That is my main problem :/
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Each client must have a group in the sys_group table, this group is created when the client is added and all records owned by this client must belong to that group.
     
  7. felan

    felan Member HowtoForge Supporter

    Group ID is 1 and there is not group id for the user :/
     
  8. till

    till Super Moderator Staff Member ISPConfig Developer

    Group 1 is the group of the admin. You said you switched that record to a client, but a client can not have groupid one as thats always used by the admin group.

    dbispconfig _ sys_group _ phpMyAdmin 4.9.0.1.png
     

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