Network change and some emails now blocked by zen.spamhaus.org

Discussion in 'ISPConfig 3 Priority Support' started by tlove, Jun 4, 2025.

  1. tlove

    tlove Member HowtoForge Supporter

    Previous aarrangement was ISPCONFIG ->Unifi DMP -ISP's router-> ONT fibre.
    Removed ISP router and connected unifi DMP directly to ONT fibre.
    Since then a small proportion of legitimate emails (e.g. proton mail) arriving to ISPConfig server are getting blocked.
    "Diagnostic-Code: smtp; 554 5.7.1 Service unavailable; Client host
    [109.224.244.17] blocked using zen.spamhaus.org; Error: open resolver;
    https://check.spamhaus.org/returnc/pub/172.68.0.87/"
    Nothing has changed on ISPconfig server. Any thoughts on why they are now getting blocked?
    Gemini suggests 'to use a dedicated, local caching DNS resolver (e.g., Unbound or a local BIND instance) for all DNS lookups, especially for DNSBLs.' As I understand it, currently, all DNS for the domains on the ISPConfig server are managed by AWS Route53.
    I welcome suggestions to resolve(!) the issue.
     
  2. pyte

    pyte Well-Known Member HowtoForge Supporter

  3. till

    till Super Moderator Staff Member ISPConfig Developer

    I recommend to remove the RBL under System > server config > mail. New ISPConfig install do not use it anymore anyway.
     
  4. tlove

    tlove Member HowtoForge Supporter

    Thank you Till.
    It seems to have resolved the issue.
     

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