New E-mail adresses are no longer added (after update of OS and ISPCONFIG 3)

Hi, guys!
My server was running smooth almost a year now. Today I updated the OS (Uuntu 16.04) and ISPCONFIG from 3.1 to 3.1.7p1.
After that, I recognized, that no more new E-Mail adresses were created. In the ISPCONFIG-panel all seemed okay but sending a mail to a newly added address gave a 5.1.1 error:

Code:

Reporting-MTA: dns; mx1.mydomain.de
X-Postfix-Queue-ID: 7D6493BC2415
X-Postfix-Sender: rfc822; [email protected]
Arrival-Date: Sun,  8 Oct 2017 21:45:59 +0200 (CEST)

Final-Recipient: rfc822; [email protected]
Original-Recipient: rfc822;[email protected]
Action: failed
Status: 5.1.1
Diagnostic-Code: X-Postfix; unknown user: "newuser"

So, I logged in to this E-mail account through roundcube and sent an E-mail to [email protected]. All worked fine.
I checked for running postfix/dovecot/mysql services. All fine.
I executed

Code:

/usr/local/ispconfig/server/server.sh

in case something is wrong with the cron, rebootet twice. No E-mails can received by this new added address; the directories for storing the mails were created.
All other E-Mail addresses are working fine.
What's going on?

Thanks for your hints!

Forgot the part of /var/log/mail.log:

Code:

Oct  8 23:26:26 mx1 postfix/smtpd[19341]: connect from p54A8xxxx.dip0.t-ipconnect.de[84.168.xxx.xxx]
Oct  8 23:26:27 mx1 postfix/smtpd[19341]: NOQUEUE: filter: RCPT from p54A8xxxx.dip0.t-ipconnect.de[84.168.xxx.xxx]: <[email protected]>: Sender address triggers FILTER amavis:[127.0.0.1]:10026; from=<[email protected]> to=<[email protected]> proto=ESMTP helo=<WORKSTATIONPC>
Oct  8 23:26:27 mx1 postfix/smtpd[19341]: 483D23BC0B6B: client=p54A8xxxx.dip0.t-ipconnect.de[84.168.xxx.xxx], sasl_method=LOGIN, [email protected]
Oct  8 23:26:27 mx1 postfix/cleanup[20736]: 483D23BC0B6B: message-id=<[email protected]>
Oct  8 23:26:27 mx1 postfix/qmgr[19311]: 483D23BC0B6B: from=<[email protected]>, size=10041, nrcpt=1 (queue active)
Oct  8 23:26:27 mx1 postfix/smtpd[20775]: connect from localhost[127.0.0.1]
Oct  8 23:26:27 mx1 postfix/smtpd[20775]: D8D773BC2474: client=localhost[127.0.0.1]
Oct  8 23:26:27 mx1 postfix/cleanup[20736]: D8D773BC2474: message-id=<[email protected]>
Oct  8 23:26:27 mx1 postfix/smtpd[20775]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
Oct  8 23:26:27 mx1 postfix/qmgr[19311]: D8D773BC2474: from=<[email protected]>, size=11139, nrcpt=1 (queue active)
Oct  8 23:26:27 mx1 amavis[2002]: (02002-15) Passed CLEAN {RelayedInternal}, ORIGINATING LOCAL [84.168.xxx.xxx]:39080 [84.168.xxx.xxx] <[email protected]> -> <[email protected]>  , Queue-ID: 483D23BC0B6B, Message-ID: <[email protected]>, mail_id: XlPF3k7ix0UZ, Hits: 0.216, size: 10041, queued_as: D8D773BC2474, dkim_new=default:privateemail.de, 348 ms
Oct  8 23:26:27 mx1 postfix/smtp[20737]: 483D23BC0B6B: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10026, delay=0.69, delays=0.34/0/0/0.35, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10027): 250 2.0.0 Ok: queued as D8D773BC2474)
Oct  8 23:26:27 mx1 postfix/qmgr[19311]: 483D23BC0B6B: removed
Oct  8 23:26:27 mx1 postfix/local[20776]: D8D773BC2474: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=0.1, delays=0.05/0/0/0.05, dsn=5.1.1, status=bounced (unknown user: "newuser")
Oct  8 23:26:27 mx1 postfix/cleanup[20736]: F249B3BC2476: message-id=<[email protected]>
Oct  8 23:26:28 mx1 postfix/bounce[20777]: D8D773BC2474: sender non-delivery notification: F249B3BC2476
Oct  8 23:26:28 mx1 postfix/qmgr[19311]: F249B3BC2476: from=<>, size=13110, nrcpt=1 (queue active)
Oct  8 23:26:28 mx1 postfix/qmgr[19311]: D8D773BC2474: removed
Oct  8 23:26:28 mx1 dovecot: lda([email protected]): sieve: msgid=<[email protected]>: stored mail into mailbox 'INBOX'
Oct  8 23:26:28 mx1 postfix/pipe[20742]: F249B3BC2476: to=<[email protected]>, relay=dovecot, delay=0.13, delays=0.03/0/0/0.09, dsn=2.0.0, status=sent (delivered via dovecot service)
Oct  8 23:26:28 mx1 postfix/qmgr[19311]: F249B3BC2476: removed

 

Hi Till,
thanks for your reply.
I wonder why "[email protected]" is (still) working than.... It effects only new created ones.

 

Yes, I do.
hostname: mx1.mydomain.de
main.cf: myhostname and mydestination = mx1.mydomain.de

But I didn't changed them after the updates. Other E-mail-addresses are (still) working.

 

Code:

mx1:/etc/postfix# grep -R mydomain.de /etc/postfix/
/etc/postfix/main.cf:myhostname = mx1.mydomain.de
/etc/postfix/main.cf:mydestination = mx1.mydomain.de, localhost, localhost.localdomain
/etc/postfix/header_checks:/GO WILD/  REDIRECT [email protected]
/etc/postfix/main.cf~:myhostname = mx1.mydomain.de
/etc/postfix/main.cf~:mydestination = mx1.mydomain.de, localhost, localhost.localdomain
/etc/postfix/main.cf~3:myhostname = ds100.mydomain.de
/etc/postfix/main.cf~3:mydestination = mx1.mydomain.de, localhost, localhost.localdomain
/etc/postfix/main.cf~2:myhostname = ds100.mydomain.de
/etc/postfix/main.cf~2:mydestination = mx1.mydomain.de, localhost, localhost.localdomain
/etc/postfix/body_checks:/*CASINO/  REDIRECT [email protected]
/etc/postfix/body_checks:/FREISPIEL*/  REDIRECT [email protected]
/etc/postfix/body_checks:/MEGA*BONUS/  REDIRECT [email protected]
/etc/postfix/body_checks:/BONUSFABRIK/  REDIRECT [email protected]
/etc/postfix/body_checks:/SUPERGAMINATOR/  REDIRECT [email protected]
/etc/postfix/body_checks:/BONUSSPIEL/  REDIRECT [email protected]
/etc/postfix/body_checks:/*MONEY/  REDIRECT [email protected]
/etc/postfix/body_checks:/GRATISSPIN*/  DISCARD [email protected]
mx1:/etc/postfix#

That's it... :/

 

Yes!
Nothing is deactivated. Greylisting is off. Status of E-mail-address: "active". Limits: none ("0") and the dirs for storing the E-mails are created. wtf...

 

to=<[email protected]>
to=<[email protected]>, orig_to=<[email protected]>

Something is rewriteing the mails when they are sent from amavis to postfix.

You can increase the debug-level for postfix and run amavis with debug-output (stop amavis and use amvisd-new debug)

 

@till : Nope, the installation os was 16.04. I only updated the os at first and than ISPCONFIG. Since then, new E-mail addresses aren't working.
@florian030 : I'll try that. Thank you.

 

Here comes the part of mail.log with postfix enabled -v option:

 

Okay,... I appended two files:
"startup.txt" - the startup output of amavisd-new debug and
"execute.txt" - what's going on after sending an E-mail to [email protected].

 

Is your /etc/mailname set up correctly?
What happens if you disable all milters and amavis step by step?

If you have the possibility, create a virtual machine / test system and compare ( diff ) files in /etc/postfix and the amavis 50-user file.
postfix folder > header_checks, tag_as_foreign.re, tag_as_originating.re, dynamicmaps.cf, main.cf, master.cf, nested_header_checks

 

@ztk.me
Thanks for your reply.
I have, but I currently struggle with the network config with host/vm. Can't get this working right now.
(https://www.howtoforge.com/community/threads/vm-has-no-connection-to-the-outside.77632/)

I'll get back to you, when I've finished setting up a VM with ISPconfig 3.

Regards

 

Thanks for your patience! Here we go. Setted up a new dedicated with Ubuntu 16.04. and ISPconfig 3.1.

Code:

(original = "O >", productive system = "P >")

#### DIFF MAIN.CF ####

No changes besides of hostnames and blacklist checks.



#### DIFF MASTER.CF ####

O > #submission inet n       -       y       -       -       smtpd

P >  submission inet n       -       y       -       -       smtpd
P >    -o syslog_name=postfix/submission
P >    -o smtpd_tls_security_level=encrypt
P >    -o smtpd_sasl_auth_enable=yes
P >    -o smtpd_client_restrictions=permit_sasl_authenticated,reject

O >  #smtps     inet  n       -       y       -       -       smtpd

P > smtps     inet  n       -       y       -       -       smtpd
P >    -o syslog_name=postfix/smtps
P >    -o smtpd_tls_wrappermode=yes
P >    -o smtpd_sasl_auth_enable=yes
P >    -o smtpd_client_restrictions=permit_sasl_authenticated,reject




#### DIFF DYNAMICMAPS.CF ####

No changes




#### DIFF NESTED_HEADER_CHECKS ####

No changes




#### DIFF HEADER_CHECKS ####

O > empty file

P > /GO WILD/  REDIRECT [email protected]




#### DIFF TAG_AS_FOREIGN.RE ####

No changes




#### DIFF TAG_AS_ORIGINATING.RE ####

No changes




#### DIFF 50-USER ####

O > nearly empty file, first 10 lines common

P > use strict;
P >
P > #
P > # Place your configuration directives here.  They will override those in
P > # earlier files.
P > #
P > # See /usr/share/doc/amavisd-new/ for documentation and examples of
P > # the directives you can use in this file
P > #
P >
P > @bypass_virus_checks_maps = (
P >    \%bypass_virus_checks, \@bypass_virus_checks_acl, \$bypass_virus_checks_re);
P >
P > @bypass_spam_checks_maps = (
P >    \%bypass_spam_checks, \@bypass_spam_checks_acl, \$bypass_spam_checks_re);
P >
P > #
P > # Database connection settings
P > #
P >
P > @lookup_sql_dsn =
P >    ( ['DBI:mysql:database=dbispconfig;host=127.0.0.1;port=3306', 'ispconfig', 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'] );
P >
P > # @storage_sql_dsn = @lookup_sql_dsn;  # none, same, or separate database
P > #$sql_select_policy = 'SELECT "Y" as local FROM mail_domain WHERE CONCAT("@",domain) IN (%k)';
P > # $banned_files_quarantine_method = 'sql';
P > # $spam_quarantine_method         = 'sql';
P >
P > #
P > # SQL Select statements
P > #
P >
P > $sql_select_policy =
P >    'SELECT *,spamfilter_users.id'.
P >    ' FROM spamfilter_users LEFT JOIN spamfilter_policy ON spamfilter_users.policy_id=spamfilter_policy.id'.
P >    ' WHERE spamfilter_users.email IN (%k) ORDER BY spamfilter_users.priority DESC';
P >
P >
P > $sql_select_white_black_list = 'SELECT wb FROM spamfilter_wblist'.
P >     ' WHERE (spamfilter_wblist.rid=?) AND (spamfilter_wblist.email IN (%k)) AND (spamfilter_wblist.active="y")' .
P >     ' ORDER BY spamfilter_wblist.priority DESC';
P >
P > #
P > # Quarantine settings
P > #
P >
P > $final_virus_destiny = D_BOUNCE;
P > $final_spam_destiny = D_DISCARD;
P > $final_banned_destiny = D_BOUNCE;
P > $final_bad_header_destiny = D_PASS;
P >
P > # Default settings, we st this very high to not filter aut emails accidently
P > $sa_spam_subject_tag = '***SPAM*** ';
P > $sa_tag_level_deflt  = 20.0;  # add spam info headers if at, or above that level
P > $sa_tag2_level_deflt = 60.0; # add 'spam detected' headers at that level
P > $sa_kill_level_deflt = 60.0; # triggers spam evasive actions
P > $sa_dsn_cutoff_level = 100;   # spam level beyond which a DSN is not sent
P >
P > #
P > # Disable spam and virus notifications for the admin user.
P > # Can be overridden by the policies in mysql
P > #
P >
P > $virus_admin = undef;
P > $spam_admin = undef;
P >
P >
P > #
P > # Enable Logging
P > #
P >
P > $DO_SYSLOG = 1;
P > $LOGFILE = "/var/log/amavis.log";  # (defaults to empty, no log)
P >
P > # Set the log_level to 5 for debugging
P > $log_level = 0;                # (defaults to 0)
P >
P > $inet_socket_port = [10024,10026];
P >
P > # :* = send to incoming Port + 1
P > $forward_method = 'smtp:127.0.0.1:*';
P > $notify_method = 'smtp:127.0.0.1:*';
P > $interface_policy{'10026'} = 'ORIGINATING';
P > $policy_bank{'ORIGINATING'} = {
P >   originating => 1,
P >   smtpd_discard_ehlo_keywords => ['8BITMIME'],
P > };
P >
P > # IP-Addresses for internal networks => load policy MYNETS
P > # - requires -o smtp_send_xforward_command=yes in postfix master.cf
P > @mynetworks = qw(0.0.0.0/8 127.0.0.0/8 10.0.0.0/8 172.16.0.0/12 192.168.0.0/16 [::1] [FE80::]/10 [FEC0::]/10);
P >
P > # Allow SMTP access from IPs in @inet_acl to amvisd SMTP Port
P > @inet_acl = qw( 127.0.0.1 [::1] 192.168.0.0/16 );
P >
P > # DKIM
P > $enable_dkim_verification = 1;
P > $enable_dkim_signing = 1; # load DKIM signing code
P > $signed_header_fields{'received'} = 0;  # turn off signing of Received
P > @dkim_signature_options_bysender_maps = (
P > { '.' => { ttl => 21*24*3600, c => 'relaxed/simple' } } );
P >
P > #------------ Do not modify anything below this line -------------
P > 1;  # insure a defined return

For me, nothing looks suspicious.

 

Did you setup some BCC / always BBC?
Are you sure, that the addresse really exists in the database?
Check your regexp map /etc/postfix/body_check