New install - no login

Discussion in 'Installation/Configuration' started by Symphosius, Apr 8, 2017.

  1. Symphosius

    Symphosius New Member

    Hi Folks,
    I tried to setup my server with a clean, new installed basic system Ubuntu 16.04.02 LTS and the actual Ispconfig on top, following this guide: https://www.howtoforge.com/tutorial...l-pureftpd-bind-postfix-doveot-and-ispconfig/
    I didn't end up with a working login-webinterface first time, tried this a second time, after completely cleaning the servers discs an a fresh basic-installation of Ubuntu 16.04.02 LTS and following the same guide. Same result. I tried then to make shure that the default username and password 'admin' / 'admin' is stored in the database and got following result:

    Database changed
    MariaDB [dbispconfig]> UPDATE sys_user SET passwort = md5('admin') WHERE username = 'admin';
    Query OK, 0 rows affected (0.00 sec)
    Rows matched: 1 Changed: 0 Warnings: 0

    seems like the settings have been correct before. Then I tried to run the ispconfig-setup process again, beeing advised to update, not to install. Tried this (using a new database 'dbispconfig1'), same result: Installer or Updater went through the process without any complaints, but afterwards there is no login possible to the admin-panel. The Login-Page shows up as it should, but it is not working. Maybe there is no conect to the database? Searching the web for this problem resultet in advices to ask here without any hint to resolve it on my own. Maybe you can help me, thanks.

    Here is the output of the config-test you provide:
    ##### SCRIPT FINISHED #####
    Results can be found in htf_report.txt
    To view results use your favourite text editor or type 'cat htf_report.txt | more' on the server console.

    If you want to see the non-anonymized output start the script with --debug as parameter (php -q htf-common-issues.php --debug).

    ---

    ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    IP-address(es) (as per ifconfig): ***.***.***.***
    [INFO] ISPConfig is installed.

    ##### ISPCONFIG #####
    ISPConfig version is 3.1dev


    ##### VERSION CHECK #####

    [INFO] php (cli) version is 7.0.15-0ubuntu***.***.***.***

    ##### PORT CHECK #####


    ##### MAIL SERVER CHECK #####


    ##### RUNNING SERVER PROCESSES #####

    [INFO] I found the following web server(s):
    Apache 2 (PID 4610)
    [INFO] I found the following mail server(s):
    Unknown process (smtpd) (PID 15895)
    [INFO] I found the following pop3 server(s):
    Dovecot (PID 18934)
    [INFO] I found the following imap server(s):
    Dovecot (PID 18934)
    [INFO] I found the following ftp server(s):
    PureFTP (PID 19066)

    ##### LISTENING PORTS #####
    (only ()
    Local (Address)
    [localhost]:10025 (18886/master)
    [localhost]:10026 (18916/amavisd-new)
    [localhost]:10027 (18886/master)
    [anywhere]:587 (18886/master)
    [localhost]:11211 (17910/memcached)
    [anywhere]:110 (18934/dovecot)
    [anywhere]:143 (18934/dovecot)
    [anywhere]:465 (18886/master)
    ***.***.***.***:53 (19077/named)
    [localhost]:53 (19077/named)
    [anywhere]:21 (19066/pure-ftpd)
    [anywhere]:22 (801/sshd)
    [localhost]:953 (19077/named)
    [anywhere]:25 (15895/smtpd)
    [localhost]:6010 (886/1)
    [anywhere]:993 (18934/dovecot)
    [anywhere]:995 (18934/dovecot)
    [localhost]:10023 (5279/postgrey.pid)
    [localhost]:10024 (18916/amavisd-new)
    *:*:*:*::*:10026 (18916/amavisd-new)
    *:*:*:*::*:3306 (16510/mysqld)
    *:*:*:*::*:587 (18886/master)
    [localhost]10 (18934/dovecot)
    [localhost]43 (18934/dovecot)
    *:*:*:*::*:8080 (4610/apache2)
    *:*:*:*::*:80 (4610/apache2)
    *:*:*:*::*:8081 (4610/apache2)
    *:*:*:*::*:465 (18886/master)
    *:*:*:*::*:53 (19077/named)
    *:*:*:*::*:21 (19066/pure-ftpd)
    *:*:*:*::*:22 (801/sshd)
    *:*:*:*::*:953 (19077/named)
    *:*:*:*::*:25 (15895/smtpd)
    *:*:*:*::*:6010 (886/1)
    *:*:*:*::*:443 (4610/apache2)
    *:*:*:*::*:993 (18934/dovecot)
    *:*:*:*::*:995 (18934/dovecot)
    *:*:*:*::*:10023 (5279/postgrey.pid)
    *:*:*:*::*:10024 (18916/amavisd-new)




    ##### IPTABLES #####
    Chain INPUT (policy ACCEPT)
    target prot opt source destination

    Chain FORWARD (policy ACCEPT)
    target prot opt source destination

    Chain OUTPUT (policy ACCEPT)
    target prot opt source destination
    ---
    maybe this helps?
     
    Last edited: Apr 8, 2017
  2. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    Try clearing your browser cache/cookies, bad/old data there can mess up the login process.
     
  3. Symphosius

    Symphosius New Member

    That's what I did first, no changes
     
  4. florian030

    florian030 ISPConfig Developer ISPConfig Developer

    Try a different browser. Maybe you browser will not accept your selfsigned ssl-cert.
     
  5. Symphosius

    Symphosius New Member

    I tried firefox, chromium and konqueror before, no difference. The selfsigned ssl-cert is just a workaround and not the problem, access via http causes the same results. Now I could not wait any longer and installed i-MSCP again, which works like a charm out of the box. My way back to ispconfig was a time-consuming error for now. Thank you for your hints and I'm sorry, that I did not mention in my opening that I tried these basics first. Maybe I'll be back later but for now I'm running my server with i-MSCP and I hope you understand.
    regards
    Symphosius
     
  6. ahrasis

    ahrasis Well-Known Member HowtoForge Supporter

    Very strange as I did try that tutorial before I decided to change to nginx. It was working flawlessly to me.
     

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