I checked with a online tool if port 80, 8080 is open. it is showing as closed. could this be the reason. also run a command - netstat -tulnp and I get the result like this: Code: Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 0.0.0.0:993 0.0.0.0:* LISTEN 597/dovecot tcp 0 0 0.0.0.0:995 0.0.0.0:* LISTEN 597/dovecot tcp 0 0 127.0.0.1:11332 0.0.0.0:* LISTEN 635/rspamd: main pr tcp 0 0 127.0.0.1:11333 0.0.0.0:* LISTEN 635/rspamd: main pr tcp 0 0 127.0.0.1:11334 0.0.0.0:* LISTEN 635/rspamd: main pr tcp 0 0 127.0.0.1:10023 0.0.0.0:* LISTEN 1013/postgrey --pid tcp 0 0 0.0.0.0:587 0.0.0.0:* LISTEN 1796/master tcp 0 0 127.0.0.1:6379 0.0.0.0:* LISTEN 822/redis-server 12 tcp 0 0 127.0.0.1:11211 0.0.0.0:* LISTEN 607/memcached tcp 0 0 0.0.0.0:110 0.0.0.0:* LISTEN 597/dovecot tcp 0 0 0.0.0.0:143 0.0.0.0:* LISTEN 597/dovecot tcp 0 0 0.0.0.0:465 0.0.0.0:* LISTEN 1796/master tcp 0 0 0.0.0.0:21 0.0.0.0:* LISTEN 1043/pure-ftpd (SER tcp 0 0 103.198.192.36:53 0.0.0.0:* LISTEN 608/named tcp 0 0 127.0.0.1:53 0.0.0.0:* LISTEN 608/named tcp 0 0 127.0.0.53:53 0.0.0.0:* LISTEN 582/systemd-resolve tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 696/sshd: /usr/sbin tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN 1796/master tcp 0 0 127.0.0.1:953 0.0.0.0:* LISTEN 608/named tcp 0 0 0.0.0.0:4190 0.0.0.0:* LISTEN 597/dovecot tcp6 0 0 :::993 :::* LISTEN 597/dovecot tcp6 0 0 :::995 :::* LISTEN 597/dovecot tcp6 0 0 :::3306 :::* LISTEN 838/mysqld tcp6 0 0 :::587 :::* LISTEN 1796/master tcp6 0 0 ::1:6379 :::* LISTEN 822/redis-server 12 tcp6 0 0 :::110 :::* LISTEN 597/dovecot tcp6 0 0 :::143 :::* LISTEN 597/dovecot tcp6 0 0 :::8080 :::* LISTEN 981/apache2 tcp6 0 0 :::80 :::* LISTEN 981/apache2 tcp6 0 0 :::465 :::* LISTEN 1796/master tcp6 0 0 :::8081 :::* LISTEN 981/apache2 tcp6 0 0 :::21 :::* LISTEN 1043/pure-ftpd (SER tcp6 0 0 fe80::215:5dff:fed6::53 :::* LISTEN 608/named tcp6 0 0 ::1:53 :::* LISTEN 608/named tcp6 0 0 :::22 :::* LISTEN 696/sshd: /usr/sbin tcp6 0 0 :::25 :::* LISTEN 1796/master tcp6 0 0 ::1:953 :::* LISTEN 608/named tcp6 0 0 :::443 :::* LISTEN 981/apache2 tcp6 0 0 :::4190 :::* LISTEN 597/dovecot udp 0 0 103.198.192.36:53 0.0.0.0:* 608/named udp 0 0 127.0.0.1:53 0.0.0.0:* 608/named udp 0 0 127.0.0.53:53 0.0.0.0:* 582/systemd-resolve udp 0 0 103.198.192.36:123 0.0.0.0:* 700/ntpd udp 0 0 127.0.0.1:123 0.0.0.0:* 700/ntpd udp 0 0 0.0.0.0:123 0.0.0.0:* 700/ntpd udp6 0 0 ::1:53 :::* 608/named udp6 0 0 fe80::215:5dff:fed6::53 :::* 608/named udp6 0 0 fe80::215:5dff:fed6:123 :::* 700/ntpd udp6 0 0 ::1:123 :::* 700/ntpd udp6 0 0 :::123 :::* 700/ntpd does it make sense, If I need to make change somewhere?
Yes. Apache is listening on port 8080, so it's likely that you have a firewall in front of the system (in the datacenter or at cloud provider) where the ports are closed.
on further digging in browser console I am getting Uncaught SyntaxError: '' literal not terminated before end of script and on check the details of this error it is showing <script>document.location.href='https://'+location.hostname+':'+location.port';</script><h1>Error 400 - trying to redirect</h1> should I do a resinstall of ispconfig?
You are trying to open the page with http instead of https. Use https. That script should redirect, but I have seen some issues with it. Needs some attention from me.
