Password change on existing FTP users or new FTP users

Discussion in 'General' started by ikrudolf, Dec 1, 2014.

  1. ikrudolf

    ikrudolf Member

    Hi there,
    When I do a password change on existing FTP users or I create new FTP users I am not able to login anymore via FTP.

    How to check what is going on? I check the Jobqueue and everything looks fine.
     
  2. srijan

    srijan New Member HowtoForge Supporter

    Check if your FTP service running??
     
  3. ikrudolf

    ikrudolf Member

    "Old" users can still login...
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    pure-ftpd reads the passwords directly from the ispconfig mysql database, so there is no config written for new users. Did you set a different directory for the new users? If yet, check that it exists.
     
  5. ikrudolf

    ikrudolf Member

    I didn't change anything. The last thing I did was updating to the latest version opf ISPconfig.
     
  6. ikrudolf

    ikrudolf Member

    I there anything I can do/check to get it working again?
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

  8. ikrudolf

    ikrudolf Member

    I get this


    I just changed the password but it doesn't update the password in de ispconfig mysql table?
     
  9. till

    till Super Moderator Staff Member ISPConfig Developer

    Is this the slave of a multiserver system?
     
  10. ikrudolf

    ikrudolf Member

    This is a slave server setup.

    Today I added new website. Selected Wordpress via the APS installer. Checked via putty and the correct Wordpress folders and files exists. Added new FTP user.

    1. I don't get the Wordpress page, but the default ispconfig html page.
    2. Checked but there's no index.html file only the wordpress index.php file
    3. The ftp user can't login, I get a acces denied (wrong password)

    What can be the problem? I think I experience these issues after the last update of ispconfig, but I'm not 100% sure. At least I didn't change anything on the server as far as I know.
     
  11. till

    till Super Moderator Staff Member ISPConfig Developer

    Most likely the slave is not picking up the changes from master. I posted in #7 of this thread how to debug that on the slave to see why it fails.
     
  12. ikrudolf

    ikrudolf Member

    Sorry confused but I gave a wrong answer to your question.

    My setup only has one server, so no Multi server setup.
     
  13. ikrudolf

    ikrudolf Member

    All tips or suggestions to check what's going on are welcome.
     
  14. till

    till Super Moderator Staff Member ISPConfig Developer

    Then it cant be a problem with the server script as pure-ftpd loads the passwords directly from mysql on the local server, so there is no config file change nescessary.

    And you are sure that you used the full ftp username incl. prefix for login?
     
  15. ikrudolf

    ikrudolf Member

    What I have seen and checked sofar.

    *New sites get created but don't seem to be available online
    (for example I added a wordpress installation via APS installer, but the site keeps the default ispconfig "Welcome to your website!" page)
    *New created ftp users can't login, double checked passwords and login names.

    *Older sites are still available online
    *When I create new FTP user for older sites they get created succesfully and can login.

    Anybody reconizes above?
     
  16. ikrudolf

    ikrudolf Member

    Anybody out there that has any tips/ideas to solve this issue?
     
  17. till

    till Super Moderator Staff Member ISPConfig Developer

    Do the folders of the websites exist?
     
  18. ikrudolf

    ikrudolf Member

    Yes it's there:

    Code:
    root@web01:/home/administrator# cd /var/www/kolmerlastechniek.nl
    root@web01:/var/www/kolmerlastechniek.nl# ls -la
    total 36
    drwxr-xr-x 9 root root  4096 Dec 16 09:55 .
    drwxr-xr-x 6 root root  4096 Dec 16 09:55 ..
    drwxr-xr-x 2 root client48 4096 Dec 16 09:55 cgi-bin
    drwxr-xr-x 2 root root  4096 Dec 16 09:55 log
    drwx--x--- 2 root client48 4096 Dec 16 09:55 private
    drwxr-xr-x 2 root root  4096 Dec 16 09:55 ssl
    drwxrwx--- 2 root client48 4096 Dec 16 09:55 tmp
    drwx--x--x 9 root client48 4096 Dec 16 09:56 web
    drwx--x--- 2 root client48 4096 Dec 16 09:55 webdav
    root@web01:/var/www/kolmerlastechniek.nl#
     
  19. ikrudolf

    ikrudolf Member

    A little help and push in the right direction is appreciated :)
     
  20. till

    till Super Moderator Staff Member ISPConfig Developer

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