permission denied

When trying to access a specific folder, my FTP user is getting permission denied. I've tried using chown to fix it, but it won't work. The FTP user is web4_phigam. However, the files/folders are owned by "derek" and in the group "web4." The phigam user is a user in /etc/passwd and it is administrator according to ISPCONFIG's web interface. When using "chown -R web_phigam web/" the option doesn't stick to the files. How can I get the directories to be owned by the correct user?

 

did you set the FTP tick box for this user in ISPConfig ?

 

there is no tick box for FTP, however, there is one for "administrator" and i did select that one. so it should have permissions to do all that it needs to do for accessing and so forth, but it doesnt/wont work. i'm using the perfect install from centos 4.4

 

See attached image

 

oh, yes certainly... that's enabled. and i can login just fine, however, things become permission denied and inaccessible. when i login as root, the owner:group is a bit wacky. i was able to get the group to web4 like it should be, but i cant get the owner to any of the web4 clients.

 

After doing what you said, there was still no go. Once I removed the administrator from the user, Apache did reset the owner, however, after re-adding the user, the original scheme returned. It is as follows:
dingle@its:/var/www/web4# ls -lah
total 40K
drwxr-xr-x 9 apache web4 4.0K Jan 15 06:47 .
drwxr-xr-x 35 root root 4.0K Jan 11 00:30 ..
drwxrwxr-x 2 apache web4 4.0K Jan 2 16:36 cgi-bin
-rw-rw-r-- 1 root web4 55 Jan 15 04:01 .htpasswd
drwxr-xr-x 3 apache web4 4.0K Jan 4 00:30 log
drwxrwxrwx 2 apache web4 4.0K Jan 2 16:36 phptmp
drwxr-xr-x 2 apache web4 4.0K Jan 2 16:36 ssl
drwxr-xr-x 4 apache web4 4.0K Jan 2 16:37 user
drwxrwxr-x 24 apache web4 4.0K Jan 14 22:51 web
dingle@its:/var/www/web4# ls -lah
total 48K
drwxr-xr-x 9 dingle web4 4.0K Jan 15 06:48 .
drwxr-xr-x 35 root root 4.0K Jan 11 00:30 ..
drwxrwxr-x 2 dingle web4 4.0K Jan 2 16:36 cgi-bin
-rw------- 1 dingle web4 24 Jan 15 06:48 .forward
-rw-rw-r-- 1 root web4 55 Jan 15 04:01 .htpasswd
drwxr-xr-x 3 dingle web4 4.0K Jan 4 00:30 log
drwxrwxrwx 2 dingle web4 4.0K Jan 2 16:36 phptmp
-rw-r--r-- 1 root root 497 Jan 15 06:48 .procmailrc
drwxr-xr-x 2 dingle web4 4.0K Jan 2 16:36 ssl
drwxr-xr-x 4 dingle web4 4.0K Jan 2 16:37 user
lrwxrwxrwx 1 root root 48 Jan 15 06:48 .vacation.cache -> /var/www/web4/user/web4_phialpha/.vacation.cache
drwxrwxr-x 24 dingle web4 4.0K Jan 14 22:51 web

 

Please post your /etc/passwd here.

 

web3_derek:x:10002:10003erek Gordon:/var/www/web3:/bin/false
web3_webmaster:x:10003:10003:webmaster:/var/www/web3/user/web3_webmaster:/bin/false
web3_bsregisters:x:10004:10003:Bullshit Registry:/var/www/web3/user/web3_bsregisters:/bin/false
web1_buydomain:x:10001:10001:Buy Domain:/var/www/web1/user/web1_buydomain:/bin/false
shawn:x:507:507::/home/shawn:/bin/sh
web10_matt:x:10030:10010:matt:/var/www/web10:/bin/false
web5_boxdata:x:10007:10005:Box Data:/var/www/web5/user/web5_boxdata:/bin/false
web5_canel:x:10008:10005:Canels:/var/www/web5/user/web5_canel:/bin/false
web5_postmaster:x:10010:10005ostmaster:/var/www/web5:/bin/false
web5_sales:x:10011:10005:sales:/var/www/web5/user/web5_sales:/bin/false
web5_webmaster:x:10012:10005:Webmaster:/var/www/web5/user/web5_webmaster:/bin/false
web5_partnerships:x:10013:10005artnerships:/var/www/web5/user/web5_partnerships:/bin/false
web16_derek:x:10034:10016:derek:/var/www/web16/user/web16_derek:/bin/false
web16_shiz:x:10020:10016:shiz:/var/www/web16:/bin/false
web16_junk:x:10032:10016:JUnk:/var/www/web16/user/web16_junk:/bin/false
web16_spamthis:x:10033:10016:spam me:/var/www/web16/user/web16_spamthis:/bin/false
web28_metro_net:x:10023:10028:metro_net:/var/www/web28:/bin/false
web11_matt:x:10021:10011:matt:/var/www/web11:/bin/false
web6_comments:x:10014:10006:comments:/var/www/web6/user/web6_comments:/bin/false
web6_gawd:x:10015:10006:gawd:/var/www/web6:/bin/false
web6_webmaster:x:10016:10006:webmaster:/var/www/web6/user/web6_webmaster:/bin/false
web4_phialpha:x:10005:10004hialpha:/var/www/web4/user/web4_phialpha:/bin/false
web4_website:x:10006:10004:website:/var/www/web4/user/web4_website:/bin/false
web4_webmaster:x:10035:10004:Webmaster:/var/www/web4/user/web4_webmaster:/bin/false

i created a different user, set it to the administrator, and it works as that user and it now has the directory ownership. i dont get why the original user wouldnt work though...


also, another account wont let me set the group ownership. when ftping, i can't delete, create, or anything with the user although i can login. here's that one's info:
drwxr-xr-x 5 web6_gawd bling0r 4.0K Jan 2 16:48 user
lrwxrwxrwx 1 root root 44 Jan 13 15:46 .vacation.cache -> /var/www/web6/user/web6_gawd/.vacation.cache
drwxrwxr-x 16 web6_gawd bling0r 4.0K Jan 7 19:26 web
dingle@its:/var/www/web6# chown -R web6_gawd:web6 web/
dingle@its:/var/www/web6# ls -lah
total 76K
drwxr-xr-x 10 web6_gawd bling0r 4.0K Jan 13 15:46 .
drwxr-xr-x 35 root root 4.0K Jan 11 00:30 ..
drwxrwxr-x 2 web6_gawd bling0r 4.0K Jan 2 16:47 cgi-bin
-rw------- 1 web6_gawd bling0r 22K Jan 16 11:54 dead.letter
-rw------- 1 web6_gawd bling0r 24 Jan 13 15:46 .forward
-rw-rw-r-- 1 root bling0r 81 Jan 16 04:02 .htpasswd
drwxr-xr-x 3 web6_gawd bling0r 4.0K Jan 4 00:30 log
drwx------ 3 web6_gawd bling0r 4.0K Jan 3 17:16 mail
drwxrwxrwx 2 web6_gawd bling0r 4.0K Jan 3 23:59 phptmp
-rw-r--r-- 1 root root 463 Jan 13 15:46 .procmailrc
drwx------ 2 web6_gawd bling0r 4.0K Jan 16 11:54 .spamassassin
drwxr-xr-x 2 web6_gawd bling0r 4.0K Jan 2 16:47 ssl
drwxr-xr-x 5 web6_gawd bling0r 4.0K Jan 2 16:48 user
lrwxrwxrwx 1 root root 44 Jan 13 15:46 .vacation.cache -> /var/www/web6/user/web6_gawd/.vacation.cache
drwxrwxr-x 16 web6_gawd bling0r 4.0K Jan 7 19:26 web
dingle@its:/var/www/web6#


here's /etc/group:
users:x:100:web3_webmaster,web3_bsregisters,web1_buydomain,web5_boxdata,web5_canel,web5_sales,web5_webmaster,web5_partnerships,web16_derek,web16_junk,web16_spamthis,web6_comments,web6_webmaster,web4_phialpha,web4_website,web4_webmaster
scpuser:x:502:
voiceserver:x:503:
derek:x:504:
admispconfig:x:505:admispconfig
web1:x:10001:admispconfig
fork:x:10002:
web3:x:10003:admispconfig,web3_derek
dingle:x:10005:
bling0r:x:10006:
web4:x:10004:admispconfig,web4_access
web5:x:10005:admispconfig,web5_postmaster
web6:x:10006:admispconfig,web6_gawd
web9:x:10009:admispconfig
web10:x:10010:admispconfig,web10_matt
web11:x:10011:admispconfig,web11_matt
web12:x:10012:admispconfig
web13:x:10013:admispconfig
web15:x:10015:admispconfig
web16:x:10016:admispconfig,web16_shiz
web17:x:10017:admispconfig
web18:x:10018:admispconfig
web19:x:10019:admispconfig
web20:x:10020:admispconfig
web21:x:10021:admispconfig
web22:x:10022:admispconfig
web23:x:10023:admispconfig
web24:x:10024:admispconfig
web25:x:10025:admispconfig
web26:x:10026:admispconfig
evo:x:506:
web28:x:10028:admispconfig,web28_metro_net

 

You use the group ID 10006 twice! I guess the problem was the same with the user dingle in /etc/passwd (that's why I wanted to see the whole file ).