POP3 email from client

Discussion in 'Installation/Configuration' started by bryxal, Jun 5, 2006.

  1. bryxal

    bryxal New Member

    Good day everyone,

    i'm sure this is a stupidly simple question. Now i seem to be completely dumbfouded since i can log on with the webmail client to check my emails. but when i try to use the ourlook client i have my username being web1_bob & and my password set accordingly. it gives me the stupid outlook error that it was found but no response from the server.

    Any general direction i should be searchting in?
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Did you get any errors in your mail log? Can you login with webmail to that email account?
     
  3. bryxal

    bryxal New Member

    the webmail login works fine for all users and the outlook login doesn'T work for any user.

    where may i find my mail error logs?
     
  4. falko

    falko Super Moderator ISPConfig Developer

    The logs are normally in the /var/log directory.
    Make sure your firewall doesn't block port 25. If your server is in a local network, you must forward port 25 from your router to your server.
     
  5. bryxal

    bryxal New Member

    the server is not behind a firewall its in a server hosting environement. i will get you the logs shortly. Again thank you for your time in this matter
     
  6. bryxal

    bryxal New Member

    no errors whatsoever

    here is my netstat - tap

    Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
    tcp 0 0 *:imaps *:* LISTEN 4526/xinetd
    tcp 0 0 *:pop3s *:* LISTEN 4526/xinetd
    tcp 0 0 *:mysql *:* LISTEN 26916/mysqld
    tcp 0 0 server1.bryxal.ca:10026 *:* LISTEN 13228/master
    tcp 0 0 *:pop3 *:* LISTEN 4526/xinetd
    tcp 0 0 *:imap *:* LISTEN 4526/xinetd
    tcp 0 0 *:sunrpc *:* LISTEN 2371/portmap
    tcp 0 0 *:http *:* LISTEN 15752/httpd
    tcp 0 0 *:x11 *:* LISTEN 4396/X
    tcp 0 0 *:81 *:* LISTEN 4973/ispconfig_http
    tcp 0 0 *:ftp *:* LISTEN 22737/proftpd: (acc
    tcp 0 0 64.26.154.107:domain *:* LISTEN 17841/named
    tcp 0 0 64.26.154.106:domain *:* LISTEN 17841/named
    tcp 0 0 server1.bryxal.ca:domain *:* LISTEN 17841/named
    tcp 0 0 *:smtp *:* LISTEN 13228/master
    tcp 0 0 *:https *:* LISTEN 15752/httpd
    tcp 0 0 *:x11 *:* LISTEN 4396/X
    tcp 0 0 *:ssh *:* LISTEN 4467/sshd
    tcp 0 0 ::ffff:64.26.154.106:ssh ::ffff:210.90.86.1:afs3-bos ESTABLISHED 27360/sshd: [accept
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    This looks fine so far. Please try to use the IP address of your server in outlook as SMTP and pop3 server. Make sure you use the correct username in outlook, the format of usernames is normally web[ID]_username and not the email address.
     
  8. bryxal

    bryxal New Member

    i still get nothing from the server with the ip or with the domain name and with any user (web1_***) on port 110 or 25 it finds the server but the server doesn't respond like i said at the begining. it also doesn't respond when i use port 995 (secure pop) any other ideas?
     
  9. falko

    falko Super Moderator ISPConfig Developer

    Which distribution do you use?
     
  10. bryxal

    bryxal New Member

    mandriva 2006, i used the "perfect setup" guide
     
  11. falko

    falko Super Moderator ISPConfig Developer

    Did you set the security level to anything different from "Standard" during the initial installation (maybe "Paranoid")?
     
  12. bryxal

    bryxal New Member

    I did and then set it back down. now i've seen that it does actually go thru but it takes an incredible amount of time to get the emails. (the hardware is topnotch and the net connection is also top notch)
     
  13. till

    till Super Moderator Staff Member ISPConfig Developer

    Does the name of your server resolves correctly in DNS?
     
  14. falko

    falko Super Moderator ISPConfig Developer

    Anything in your mail log?
     
  15. bryxal

    bryxal New Member

    yes everything else works fine the web part of the server and teh dns and such. Nothing in the mail logs but it still takes an incredibly high amount of time to receive my mail. it does not fail anymore thought as long as the timeout is huge.

    Thanks
     
  16. till

    till Super Moderator Staff Member ISPConfig Developer

    Please check with:

    postqueue -p

    how many email messages you have in your mailqueue.
     
  17. bryxal

    bryxal New Member

    am i able to check my qeue from the ispconfig menu? i still haven't had to chance to go to the server room
     
  18. till

    till Super Moderator Staff Member ISPConfig Developer

    No, but you can connect to your server with a SSH client like putty from any remote pc and execute the command on the shell.
     
  19. bryxal

    bryxal New Member

    Mail queue is empty
     
  20. falko

    falko Super Moderator ISPConfig Developer

    And there's absolutely nothing in your mail log? :confused:
     

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