I am trying to create an email pipe so i can use osTicket on my server. Code: :0 c * ^To.*[email protected] |/var/www/web38/web/support/automail.php Ive tried putting it in /var/www/web38/user/web38_support/.procmailrc /var/www/web38/.procmailrc and restarted postfix and its not working. There is a [email protected] email setup so I assume any mail thats sent to it is still ending up in the inbox rather than getting piped. What is the correct way to do this? Thanks Ryan -edit I also did a bit of searching on here and had ago at doing it with aliases. Im not sure if this will work since the script needs to know which email address it was sent to. It uses things like [email protected] to attach things to ticket 33423 as far as i can gather. i added web38_support: | php -q /var/www/web38/web/support/automail.php to /etc/aliases and ran sudo newaliases if i send an email to [email protected] i now get it bounced back Code: <[email protected]> (expanded from <[email protected]>): unknown user: "-q" <[email protected]> (expanded from <[email protected]>): cannot append message to file /var/www/web38/web/support/automail.php: cannot open file: Permission denied also if i chmod or chown the file to root and 777 etc i get Code: cannot append message to file /var/www/web38/web/support/automail.php: file is executable I have also tried web38_support: "|php -q /var/www/web38/web/support/automail.php" web38_support: |/var/www/web38/web/support/automail.php web38_support: root, "| php -q /var/www/web38/web/support/automail.php" with either the same error or no error atall (still doesnt work)