Hi, I'm trying to install a Prestashop site, but installation always fail on first step due to permissions. APS Prestashop 1.7.4 or downloaded Prestashop 1.7.5 is the same. webserver security level set to "high" php-fpm / fcgi with suexec Installing for example wordpress, gives no problems. Downgrading security level to medium solve the problem I'd rather wish to leave security level to high. Can someone point me to the right solution? Thanks
at first ,after upgrade to ispconfig 3.1.13 , was "client denied" i thought it was due to the upgrade. now relaunch update.sh and rebooted server. reinstall again stopped at firs step. i know have recreate subfolder for prestashop installation, re-chown subdir to web:client , restart apache, and now it hangs on var/log and app/logs which where not created by installer created app/logs and var/logs then chmod 775 the installation goes but this process is sure not for a customer. i cant see other errors now. * update reinstalled all, no logs error, installation_error ---> cannot install PrestaShop installation needs to write critical files in the folder var/cache.Please review the permissions on your server. in folder shop/var/cache i see folder created with root root@web:/var/www/vvvv.it/web# ls -al shop/var/cache/ drwxr-xr-x 3 root root 4096 Jan 4 16:28 . drwxr-xr-x 3 webxx clientyy 4096 Jan 4 16:28 .. drwxr-xr-x 2 root root 4096 Jan 4 16:28 prod Really have no idea of what is going on. Again no problem installing wordpress for same user or other users (same php 7.1 etc)
What creates that shop/var/cache directory? Fix it with Code: cd shop/var chown -R webxx:clientyy cache
Prestashop is not running as webxx user so it should not have any folders owned by root. I guess you might have run the prestashop update.sh or install file as root user which then created the temporary directories as root and not as webxx user. Try to chown all files recursively in that site with: chown -R webxx:clientyy /var/www/vvvv.it/web/*
thanks for your replies. To be sure, i chown again chown -R webxx:clientyy /var/www/vvvv.it/web/* but i'm installing through aps , trying to emulate a customer installation Yes, if i chown var/cache it's ok. loggin into ispconfig as customer and running installation APS Prestashop ---> it hangs. Only then , i enter via ssh to see customer folders and: re-chown shop folder ---> it goes to step 2 , but some folders are missing. looking at var/cache i can see that the installer create the ls -al shop/var/cache/ drwxr-xr-x 3 root root 4096 Jan 4 16:28 . drwxr-xr-x 3 webxx clientyy 4096 Jan 4 16:28 .. drwxr-xr-x 2 root root 4096 Jan 4 16:28 prod Customer web folders before running APS installer from gui , as customer. ls -al vvv.it/web total 960 drwx--x--x 10 webXX clientYY 4096 Jan 4 03:07 . drwxr-xr-x 18 root root 4096 Dec 20 2017 .. -rw-r----- 1 webXX clientYY 10086 May 8 2018 .htaccess -rw-r--r-- 1 webXX clientYY 400 Apr 15 2016 LEGGIMI.txt drwxr-xr-x 2 webXX clientYY 4096 Mar 7 2016 backup drwxr-xr-x 3 webXX clientYY 4096 Jun 10 2015 blogs drwxr-xr-x 2 webXX clientYY 4096 Mar 20 2016 error -rw-r--r-- 1 webXX clientYY 418 Apr 15 2016 index.php -rw-r--r-- 1 webXX clientYY 20 Jan 5 2018 info.php -rwxr-xr-- 1 webXX clientYY 1725 Dec 24 2017 manutenzione.html -rw-r--r-- 1 webXX clientYY 1362 Feb 23 2018 robots.txt drwxr-xr-x 27 webXX clientYY 4096 Jan 4 17:46 shop -------> PRESTASHOP SUBDIR FOR APS INSTALLER drwxr-xr-x 50 webXX clientYY 4096 Jan 4 16:10 stats -rw-r--r-- 1 webXX clientYY 20 Jan 4 03:07 test.php -rw-r--r-- 1 webXX clientYY 6878 Dec 27 17:12 wp-activate.php drwxr-xr-x 10 webXX clientYY 4096 Dec 27 17:12 wp-admin Folder shop AFTER APS Installer with installation_error root@web3:/var/www/vvv.it/web# ls -la shop/ total 608 drwxr-xr-x 27 webXX clientYY 4096 Jan 4 17:46 . drwx--x--x 10 webXX clientYY 4096 Jan 4 03:07 .. -rw-r--r-- 1 webXX clientYY 348 Jan 4 17:46 .eslintrc.json drwxr-xr-x 9 webXX clientYY 4096 Jan 4 17:46 Backoffice -rw-r--r-- 1 webXX clientYY 4943 Jan 4 17:46 INSTALL.txt -rw-r--r-- 1 webXX clientYY 183260 Jan 4 17:46 LICENSES drwxr-xr-x 5 webXX clientYY 4096 Jan 4 17:46 app -rw-r--r-- 1 webXX clientYY 1230 Jan 4 17:46 autoload.php drwxr-xr-x 2 webXX clientYY 4096 Jan 4 17:46 bin drwxr-xr-x 8 webXX clientYY 4096 Jan 4 17:46 cache drwxr-xr-x 24 webXX clientYY 4096 Jan 4 17:46 classes -rw-r--r-- 1 webXX clientYY 272611 Jan 4 17:46 composer.lock drwxr-xr-x 5 webXX clientYY 4096 Jan 4 17:46 config drwxr-xr-x 4 webXX clientYY 4096 Jan 4 17:46 controllers -rw-r--r-- 1 webXX clientYY 878 Jan 4 17:46 docker-compose.yml drwxr-xr-x 5 webXX clientYY 4096 Jan 4 17:46 docs drwxr-xr-x 2 webXX clientYY 4096 Jan 4 17:46 download -rw-r--r-- 1 webXX clientYY 2454 Jan 4 17:46 error500.html -rw-r--r-- 1 webXX clientYY 4733 Jan 4 17:46 images.inc.php drwxr-xr-x 18 webXX clientYY 4096 Jan 4 17:46 img -rw-r--r-- 1 webXX clientYY 1082 Jan 4 17:46 index.php -rw-r--r-- 1 webXX clientYY 1168 Jan 4 17:46 init.php drwxr-xr-x 10 webXX clientYY 4096 Jan 4 17:46 install drwxr-xr-x 7 webXX clientYY 4096 Jan 4 17:46 js drwxr-xr-x 3 webXX clientYY 4096 Jan 4 17:46 localization drwxr-xr-x 3 webXX clientYY 4096 Jan 4 17:46 mails drwxr-xr-x 58 webXX clientYY 4096 Jan 4 17:46 modules drwxr-xr-x 5 webXX clientYY 4096 Jan 4 17:46 override drwxr-xr-x 2 webXX clientYY 4096 Jan 4 17:46 pdf -rw-r--r-- 1 webXX clientYY 2620 Jan 4 17:46 robots.txt -rw-r--r-- 1 webXX clientYY 0 Jan 4 17:46 sitemap.xml drwxr-xr-x 5 webXX clientYY 4096 Jan 4 17:46 src drwxr-xr-x 5 webXX clientYY 4096 Jan 4 17:46 themes drwxr-xr-x 5 webXX clientYY 4096 Jan 4 17:46 tools drwxr-xr-x 4 webXX clientYY 4096 Jan 4 17:46 translations drwxr-xr-x 2 webXX clientYY 4096 Jan 4 17:46 upload drwxr-xr-x 3 webXX clientYY 4096 Jan 4 17:46 var drwxr-xr-x 41 webXX clientYY 4096 Jan 4 17:46 vendor drwxr-xr-x 2 webXX clientYY 4096 Jan 4 17:46 webservice Only folder created from APS with user root is var/cache root@web3:/var/www/vvv.it/web# ls -al shop/var/ total 96 drwxr-xr-x 3 webXX clientYY 4096 Jan 4 17:46 . drwxr-xr-x 27 web43 client12 4096 Jan 4 17:46 .. -rw-r--r-- 1 web43 client12 31 Jan 4 17:46 .htaccess -rw-r--r-- 1 web43 client12 33831 Jan 4 17:46 SymfonyRequirements.php -rw-r--r-- 1 web43 client12 42851 Jan 4 17:46 bootstrap.php.cache drwxr-xr-x 3 root root 4096 Jan 4 17:46 cache What i'm trying to understand is why: With security--> High, permission correctly chowned for customer, if customer create through aps the installation it hangs and create some folder as root? I need to find a reason, first for my security (root dirs?), and after to let customers run aps alone without digging with chown , chmod, etc
It might be that the aps package is not ok, the aps packages are not from ispconfig and it might be that some of them are not working correctly.
