problem creating new sites,customers,ecc

hi to all and excuse for my bad english.
i have installed ipconfig 3 a few months ago. i have configured 3 costumers and about 10 web sites. all is ok.
today i tried to create a new websites for a customer. in the ISPConfig interface i can see the new website name but if i log with winscp or similar programs in the /var/www folder i can't see the redirect link and in /var/www/clients/clinet[n] there is no web[n]folder.
i have checked folder /etc/apache2/sites-enabled and avaible and there is no trace of new sites. only the old sites.
same problems if i create a new customer.
in isp DB it write info, but nothing on harddisk.
some ideas?

 

after adding a new client(customer) in log appear this:

2009-10-28 15:17 Morgoth.tecnomau.it Debug Remove Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
2009-10-28 15:17 Morgoth.tecnomau.it Debug Processed datalog_id 120
2009-10-28 15:17 Morgoth.tecnomau.it Warning document_root not set Cancella
2009-10-28 15:17 Morgoth.tecnomau.it Debug Call function 'insert' in plugin 'apache2_plugin' raised by event 'web_domain_insert'.
2009-10-28 15:17 Morgoth.tecnomau.it Debug Call function 'ssl' in plugin 'apache2_plugin' raised by event 'web_domain_insert'.
2009-10-28 15:17 Morgoth.tecnomau.it Debug Found 1 changes, starting update process.
2009-10-28 15:17 Morgoth.tecnomau.it Debug Set Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock

may bold line be important ?


lines that appear after adding new site

2009-10-28 15:16 Morgoth.tecnomau.it Debug Remove Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
2009-10-28 15:16 Morgoth.tecnomau.it Debug Processed datalog_id 119
2009-10-28 15:16 Morgoth.tecnomau.it Debug Found 1 changes, starting update process.
2009-10-28 15:16 Morgoth.tecnomau.it Debug Set Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock

 

Updated too high

I had a similar problem after an upgrade from 3.0.1.3 to 3.0.1.6, websites were not created nor modified. I found that the "updated" value of the server table was 140 while the changes I was submitting were below that number, so the system considered that no changes should be applied.

The solution is simple, set the "updated" fiel to 0