Problem managing databases unable to change charset

Discussion in 'Installation/Configuration' started by Thomas Dubois, Aug 27, 2025.

  1. Thomas Dubois

    Thomas Dubois New Member

    Hi guys,

    I'm having trouble while managing databases. When selecting a database in the panel, there are no information coming in the fields.
    It is an apache ISPConfig, serveur is running fine, i just can't modify databases.
    Datas in dbispconfig looks like correct compared to another ispconfig

    select * from web_database where database_id = 14;
    +-------------+------------+-------------+---------------+----------------+----------------+-----------+------------------+-------+---------------+----------------------+----------------+----------------+-------------------------+------
    ------------+---------------------+------------------+---------------+------------+-----------------+---------------+--------+
    | database_id | sys_userid | sys_groupid | sys_perm_user | sys_perm_group | sys_perm_other | server_id | parent_domain_id | type | database_name | database_name_prefix | database_quota | quota_exceeded | last_quota_notification | datab
    ase_user_id | database_ro_user_id | database_charset | remote_access | remote_ips | backup_interval | backup_copies | active |
    +-------------+------------+-------------+---------------+----------------+----------------+-----------+------------------+-------+---------------+----------------------+----------------+----------------+-------------------------+------
    ------------+---------------------+------------------+---------------+------------+-----------------+---------------+--------+
    | 14 | 14 | 14 | riud | riud | | 1 | 0 | mysql | XXXXXX | | 0 | n | NULL |
    14 | 0 | UTF8 | n | | none | 1 | y |
    +-------------+------------+-------------+---------------+----------------+----------------+-----------+------------------+-------+---------------+----------------------+----------------+----------------+-------------------------+------
    ------------+---------------------+------------------+---------------+------------+-----------------+---------------+--------+





    I just updated ispconfig, but i can't tell if it is related, this server was configuered a while ago and no changed where made but upgrading ispconfig and security upgrade so i don't know when it broke.
    Edit => not related, yesterday backup have the same problem

    The test script does not seem to find problems, i just have
    IP-address (as per hostname): ***.***.***.***
    [WARN] could not determine server's ip address by ifconfig



    Thanks in advance for your help
    Best Regards
     

    Attached Files:

  2. Thomas Dubois

    Thomas Dubois New Member

    these databases where created via API, and parent_domain was probably set to 0.
    Setting parent_domain to correct value added stuff.

    But when I want to add a readonly user to the DB, i have the message
    • The database charset can not be changed

    the charset for my DB is
    +------------------------+---------+
    | Variable_name | Value |
    +------------------------+---------+
    | character_set_database | utf8mb3 |
    +------------------------+---------+




    I tried all the charset, added the value to the tform
    'value' => array('' => 'DB-Default', 'latin1' => 'Latin 1', 'utf8' => 'UTF-8', 'utf8mb4' =>
    'UTF8MB4', 'utf8mb3' => 'UTF8MB3')

    but even with the correct value, I can't save my DB information

    any idea ?

    thanks in advance
     
    Last edited: Aug 28, 2025

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