Problem with ispconfig 3.0.5.3

Every time I add a new website, the user web## does not get added to /etc/passwd . Eventually the httpd server comes down unless I manually add the next user.

I'm wondering if this is a known issue or where the log file is that I can look at to research the issue. Happened in the previous version as well. I can't do a clean reinstall there is too much data in the database, too many websites.

Happened with the previous version. I will try updating to latest and greatest. I need to diagnose and correct this issue.

 

Thank you, I will follow the debug thread and report back.

 

[root@mercury tmp]# cat htf_report.txt

##### SERVER #####
IP-address (as per hostname): ***.***.***.***
IP-address(es) (as per ifconfig): ***.***.***.***, ***.***.***.***, ***.***.***.***
[INFO] ISPConfig is installed.

##### ISPCONFIG #####
ISPConfig version is 3.0.5.4p1


##### VERSION CHECK #####

[INFO] php (cli) version is 5.3.3

##### PORT CHECK #####

[WARN] Port 465 (SMTP server SSL) seems NOT to be listening

##### MAIL SERVER CHECK #####

[WARN] I found no "submission" entry in your postfix master.cf
[INFO] this is not critical, but if you want to offer port 587 for smtp connections you have to enable this.
[WARN] I found no "smtps" entry in your postfix master.cf
[INFO] this is not critical, but if you want to offer SSL for smtp (not TLS) connections you have to enable this.

##### RUNNING SERVER PROCESSES #####

[INFO] I found the following web server(s):
Unknown process (httpd) (PID 25112)
[INFO] I found the following mail server(s):
Postfix (PID 10413)
[INFO] I found the following pop3 server(s):
Courier Mailserver (PID 10830)
[INFO] I found the following imap server(s):
Courier Mailserver (PID 10817)
[INFO] I found the following ftp server(s):
PureFTP (PID 10906)

##### LISTENING PORTS #####
(only ()
Local (Address)
[localhost]:3310 (8028/clamd)
[anywhere]:111 (1604/rpcbind)
***.***.***.***:53 (10949/named)
***.***.***.***:53 (10949/named)
[localhost]:53 (10949/named)
[anywhere]:21 (10906/pure-ftpd)
***.***.***.***:53 (8544/dnsmasq)
[anywhere]:22 (8012/sshd)
[localhost]:631 (7876/cupsd)
[anywhere]:41143 (1622/rpc.statd)
[localhost]:953 (10949/named)
[anywhere]:25 (10413/master)
[localhost]:10024 (10491/amavisd)
[localhost]:10025 (10413/master)
[anywhere]:3306 (25282/mysqld)
[localhost]10 (10830/couriertcpd)
[localhost]43 (10817/couriertcpd)
[localhost]11 (1604/rpcbind)
*:*:*:*::*:8080 (25112/httpd)
*:*:*:*::*:80 (25112/httpd)
*:*:*:*::*:8081 (25112/httpd)
*:*:*:*::*:53 (10949/named)
*:*:*:*::*:21 (10906/pure-ftpd)
*:*:*:*::*:22 (8012/sshd)
*:*:*:*::*:631 (7876/cupsd)
*:*:*:*::*:953 (10949/named)
*:*:*:*::*:25 (10413/master)
*:*:*:*::*:443 (25112/httpd)
*:*:*:*::*:51005 (1622/rpc.statd)
*:*:*:*::*:993 (10824/couriertcpd)
*:*:*:*::*:995 (10836/couriertcpd)




##### IPTABLES #####
Chain INPUT (policy ACCEPT)
target prot opt source destination
ACCEPT udp -- [anywhere]/0 [anywhere]/0 udp dpt:53
ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:53
ACCEPT udp -- [anywhere]/0 [anywhere]/0 udp dpt:67
ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:67

Chain FORWARD (policy ACCEPT)
target prot opt source destination
ACCEPT all -- [anywhere]/0 ***.***.***.***/24 state RELATED,ESTABLISHED
ACCEPT all -- ***.***.***.***/24 [anywhere]/0
ACCEPT all -- [anywhere]/0 [anywhere]/0
REJECT all -- [anywhere]/0 [anywhere]/0 reject-with icmp-port-unreachable
REJECT all -- [anywhere]/0 [anywhere]/0 reject-with icmp-port-unreachable

Chain OUTPUT (policy ACCEPT)
target prot opt source destination

 

Okay, I see the output.

What I was hoping for was an error log that would explain when I add new websites, the web## user is not created but is put into the mysql database, which eventually leads to httped deamon failing because a user in the db is not in /etc/passwd

Perhaps I am missing something, but I need that user create to succeed.

Okay now, I understand it. Conducting the write to disk debug procedure. Wondering if I have to add a new website to make it produce errors.

Hmmm. Interesting.

Multiple entries named 'sshusers' in /etc/group. Please fix this with pwck or grpck.
useradd: failed to prepare the new /etc/group entry 'sshusers'
chown: invalid user: `web56:client3'