Problem with Roundcube

Discussion in 'General' started by GCCM, Dec 19, 2019.

  1. GCCM

    GCCM Member

    I'm new with Linux also ISPConfig.

    But my 2 Platformes working well (1 Nextcloud also 1 Wordpress).
    Now my Problem is in Roundcube:
    - My First "Testmail" was working. But after i tried to send a mail to an External Mail Adress (of me) i only have on roundcube (after pressing send mail) a # in my URL and Nothing is Working. It don't start to "sending E-Mail" or something. It just do Nothing after adding the # on URL.

    Roundcube Version: Roundcube Webmail 1.3.6
    ISPConfig Version: ISPConfig Version: 3.1dev
    PHP Version: 7.2.24-0ubuntu0.18.04.1
    OS: Ubuntu 18.04

    Thank you for your Assistance!
     
    GCCM, Dec 19, 2019
    #1
  2. Steini86

    Steini86 Active Member

    Please show logfiles from
    a) roundcube
    b) postfix

    I think I do not understand your problem. Can you describe it differently or show a screenshot?
     
    Steini86, Dec 20, 2019
    #2
  3. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    You run the dev for developer version of ISPConfig. Most of the time, that is not in a working condition. You should ask around from the developers if it right now is in such a shape that it can be used. Otherwise, if you are a developer yourself you should fix the problems you find and contribute the fixes back to the project.
    There is a stable version of ISPConfig that does work on supported Operating Systems.
     
    Taleman, Dec 20, 2019
    #3
  4. GCCM

    GCCM Member

    So i updatet now to ISPConfig Version: 3.1.15p2
    but still same Problem. i don't know how i got dev Version after i used Always "stable" to update etc.

    How the Problem is:
    i press on:
    [​IMG] (send Button)
    [​IMG]
    and it only add on URL the last #
    [​IMG]
    [​IMG]
    i don't know how to get the log files.
    Installation was with this how to:
    https://www.howtoforge.com/tutorial...l-pureftpd-bind-postfix-doveot-and-ispconfig/

    Maybe i Need to change the first edited file (with the server URLS for Updates etc.) to get newest updates from roundcube?
     
    Last edited: Dec 20, 2019
    GCCM, Dec 20, 2019
    #4
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    3.1dev is the latest stable version plus bugfixes, so that's fine.
     
    till, Dec 20, 2019
    #5
  6. GCCM

    GCCM Member

    tested now with different mail boxes. All Mailboxes got the same Problem.
     
    GCCM, Dec 20, 2019
    #6
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    Check the error.log of the web server and also check the mail.log.
     
    till, Dec 20, 2019
    #7
  8. GCCM

    GCCM Member

    i got no entry on any log file (error / mail).. they are completly clean.
     
    GCCM, Dec 20, 2019
    #8
  9. till

    till Super Moderator Staff Member ISPConfig Developer

    Any errors in /var/log/apache2/error.log ?
     
    till, Dec 20, 2019
    #9
  10. GCCM

    GCCM Member

    Yeah here i got some Errors. But they are more SSL. Hope you know how to fix it? :)

    Code:
    [Thu Dec 19 06:25:04.788818 2019] [:error] [pid 5839] python_init: Python executable found '/usr/bin/python'.
[Thu Dec 19 06:25:04.788825 2019] [:error] [pid 5839] python_init: Python path being used '/usr/lib/python2.7:/usr/lib/python2.7/plat-x86_64-linux-gnu:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Thu Dec 19 06:25:04.788841 2019] [:notice] [pid 5839] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
[Thu Dec 19 06:25:04.788853 2019] [:notice] [pid 5839] mod_python: using mutex_directory /tmp
[Thu Dec 19 06:25:04.803616 2019] [ssl:warn] [pid 5839] AH01906: 127.0.1.1:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Dec 19 06:25:04.803692 2019] [ssl:warn] [pid 5839] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Thu Dec 19 06:25:04.803835 2019] [ssl:error] [pid 5839] AH02217: ssl_stapling_init_cert: can't retrieve issuer certificate! [subject: [email protected],CN=kis.gccm-informatik.com,OU=Hosting,O=GCCM Schmucki,L=Uzna$
[Thu Dec 19 06:25:04.803846 2019] [ssl:error] [pid 5839] AH02604: Unable to configure certificate 127.0.1.1:443:0 for stapling
[Thu Dec 19 06:25:04.804080 2019] [mpm_prefork:notice] [pid 5839] AH00163: Apache/2.4.29 (Ubuntu) mod_fcgid/2.3.9 mod_python/3.3.1 Python/2.7.17 OpenSSL/1.1.1 configured -- resuming normal operations
[Thu Dec 19 06:25:04.804100 2019] [core:notice] [pid 5839] AH00094: Command line: '/usr/sbin/apache2'
[Thu Dec 19 06:25:04.804168 2019] [mpm_prefork:warn] [pid 5839] AH00167: long lost child came home! (pid 5840)
[Thu Dec 19 07:16:01.581377 2019] [mpm_prefork:notice] [pid 5839] AH00171: Graceful restart requested, doing restart
[Thu Dec 19 07:16:01.650786 2019] [fcgid:emerg] [pid 40711] (22)Invalid argument: [client 192.168.1.99:57097] mod_fcgid: can't lock process table in pid 40711, referer: https://192.168.1.112/index.php
[Thu Dec 19 07:16:02.059296 2019] [fcgid:emerg] [pid 40710] (22)Invalid argument: [client 192.168.1.99:57089] mod_fcgid: can't lock process table in pid 40710, referer: https://192.168.1.112/index.php
AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message
[Thu Dec 19 07:16:02.228051 2019] [:error] [pid 5839] python_init: Python version mismatch, expected '2.7.6', found '2.7.17'.
[Thu Dec 19 07:16:02.228150 2019] [:error] [pid 5839] python_init: Python executable found '/usr/bin/python'.
[Thu Dec 19 07:16:02.228157 2019] [:error] [pid 5839] python_init: Python path being used '/usr/lib/python2.7:/usr/lib/python2.7/plat-x86_64-linux-gnu:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Thu Dec 19 07:16:02.228173 2019] [:notice] [pid 5839] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
[Thu Dec 19 07:16:02.228186 2019] [:notice] [pid 5839] mod_python: using mutex_directory /tmp
[Thu Dec 19 07:16:02.242265 2019] [ssl:warn] [pid 5839] AH01906: 127.0.1.1:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Dec 19 07:16:02.242292 2019] [ssl:warn] [pid 5839] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Thu Dec 19 07:16:02.242418 2019] [ssl:error] [pid 5839] AH02217: ssl_stapling_init_cert: can't retrieve issuer certificate! [subject: [email protected],CN=kis.gccm-informatik.com,OU=Hosting,O=GCCM Schmucki,L=Uzna$
[Thu Dec 19 07:16:02.242438 2019] [ssl:error] [pid 5839] AH02604: Unable to configure certificate 127.0.1.1:443:0 for stapling
[Thu Dec 19 07:16:02.242606 2019] [mpm_prefork:notice] [pid 5839] AH00163: Apache/2.4.29 (Ubuntu) mod_fcgid/2.3.9 mod_python/3.3.1 Python/2.7.17 OpenSSL/1.1.1 configured -- resuming normal operations
[Thu Dec 19 07:16:02.242624 2019] [core:notice] [pid 5839] AH00094: Command line: '/usr/sbin/apache2'
[Thu Dec 19 07:16:02.242677 2019] [mpm_prefork:warn] [pid 5839] AH00167: long lost child came home! (pid 40707)
[Thu Dec 19 11:15:02.022196 2019] [mpm_prefork:notice] [pid 5839] AH00169: caught SIGTERM, shutting down
[Thu Dec 19 11:15:02.208061 2019] [ssl:warn] [pid 54271] AH01906: 127.0.1.1:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Dec 19 11:15:02.208129 2019] [ssl:warn] [pid 54271] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Thu Dec 19 11:15:02.208261 2019] [ssl:error] [pid 54271] AH02217: ssl_stapling_init_cert: can't retrieve issuer certificate! [subject: [email protected],CN=kis.gccm-informatik.com,OU=Hosting,O=GCCM Schmucki,L=Uzn$
[Thu Dec 19 11:15:02.208273 2019] [ssl:error] [pid 54271] AH02604: Unable to configure certificate 127.0.1.1:443:0 for stapling
[Thu Dec 19 11:15:02.208303 2019] [suexec:notice] [pid 54271] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Thu Dec 19 11:15:02.286186 2019] [:error] [pid 54283] python_init: Python version mismatch, expected '2.7.6', found '2.7.17'.
[Thu Dec 19 11:15:02.286279 2019] [:error] [pid 54283] python_init: Python executable found '/usr/bin/python'.
[Thu Dec 19 11:15:02.286285 2019] [:error] [pid 54283] python_init: Python path being used '/usr/lib/python2.7:/usr/lib/python2.7/plat-x86_64-linux-gnu:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Thu Dec 19 11:15:02.286312 2019] [:notice] [pid 54283] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
[Thu Dec 19 11:15:02.286320 2019] [:notice] [pid 54283] mod_python: using mutex_directory /tmp
[Thu Dec 19 11:15:02.300476 2019] [ssl:warn] [pid 54283] AH01906: 127.0.1.1:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Dec 19 11:15:02.302055 2019] [ssl:warn] [pid 54283] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Thu Dec 19 11:15:02.302192 2019] [ssl:error] [pid 54283] AH02217: ssl_stapling_init_cert: can't retrieve issuer certificate! [subject: [email protected],CN=kis.gccm-informatik.com,OU=Hosting,O=GCCM Schmucki,L=Uzn$
[Thu Dec 19 11:15:02.302205 2019] [ssl:error] [pid 54283] AH02604: Unable to configure certificate 127.0.1.1:443:0 for stapling
[Thu Dec 19 11:15:02.312258 2019] [mpm_prefork:notice] [pid 54283] AH00163: Apache/2.4.29 (Ubuntu) mod_fcgid/2.3.9 mod_python/3.3.1 Python/2.7.17 OpenSSL/1.1.1 configured -- resuming normal operations
[Thu Dec 19 11:15:02.312303 2019] [core:notice] [pid 54283] AH00094: Command line: '/usr/sbin/apache2'
[Thu Dec 19 12:52:01.631717 2019] [mpm_prefork:notice] [pid 54283] AH00169: caught SIGTERM, shutting down
[Thu Dec 19 12:52:08.938845 2019] [ssl:warn] [pid 60755] AH01906: 127.0.1.1:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Dec 19 12:52:08.938915 2019] [ssl:warn] [pid 60755] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Thu Dec 19 12:52:08.939043 2019] [ssl:error] [pid 60755] AH02217: ssl_stapling_init_cert: can't retrieve issuer certificate! [subject: [email protected],CN=kis.gccm-informatik.com,OU=Hosting,O=GCCM Schmucki,L=Uzn$
[Thu Dec 19 12:52:08.939054 2019] [ssl:error] [pid 60755] AH02604: Unable to configure certificate 127.0.1.1:443:0 for stapling
[Thu Dec 19 12:52:08.939082 2019] [suexec:notice] [pid 60755] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Thu Dec 19 12:52:09.012770 2019] [:error] [pid 60759] python_init: Python version mismatch, expected '2.7.6', found '2.7.17'.
[Thu Dec 19 12:52:09.012874 2019] [:error] [pid 60759] python_init: Python executable found '/usr/bin/python'.
[Thu Dec 19 12:52:09.012881 2019] [:error] [pid 60759] python_init: Python path being used '/usr/lib/python2.7:/usr/lib/python2.7/plat-x86_64-linux-gnu:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Thu Dec 19 12:52:09.012935 2019] [:notice] [pid 60759] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
[Thu Dec 19 12:52:09.012943 2019] [:notice] [pid 60759] mod_python: using mutex_directory /tmp
[Thu Dec 19 12:52:09.025042 2019] [ssl:warn] [pid 60759] AH01906: 127.0.1.1:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Dec 19 12:52:09.025073 2019] [ssl:warn] [pid 60759] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
     
    GCCM, Dec 20, 2019
    #10
  11. Steini86

    Steini86 Active Member

    Sorry, can't see your images. I still don't get the problem.
    I don't know with the ubuntu packages, but have a look in /var/lib/roundcube/logs ?
    Mail logs: /var/log/mail.log
    The guide sets
    Code:
    $config['default_host'] = 'localhost';
    However, if you use TLS with certificates, you have to set localhost to your mailname (mail.yourdomain.com), i.e. the domain that your postfix/dovecot certificate is valid for.
     
    Steini86, Dec 20, 2019
    #11
  12. GCCM

    GCCM Member

    On this log File i got this:
    Code:
    Dec 17 12:52:27 weeb01 postfix/postfix-script[4661]: starting the Postfix mail system
Dec 17 12:52:27 weeb01 postfix/master[4663]: daemon started -- version 3.3.0, configuration /etc/postfix
Dec 17 12:52:40 weeb01 dovecot: master: Dovecot v2.2.33.2 (d6601f4ec) starting up without any protocols (core dumps disabled)
Dec 17 12:52:40 weeb01 dovecot: ssl-params: Generating SSL parameters
Dec 17 12:52:45 weeb01 dovecot: ssl-params: SSL parameters regeneration completed
Dec 17 12:53:13 weeb01 dovecot: master: Warning: Killed with signal 15 (by pid=19618 uid=0 code=kill)
Dec 17 12:53:13 weeb01 dovecot: master: Dovecot v2.2.33.2 (d6601f4ec) starting up for imap, lmtp, pop3 (core dumps disabled)
Dec 17 12:54:10 weeb01 postfix/postfix-script[28992]: stopping the Postfix mail system
Dec 17 12:54:10 weeb01 postfix/master[4663]: terminating on signal 15
Dec 17 12:54:11 weeb01 postfix/postfix-script[29152]: starting the Postfix mail system
Dec 17 12:54:11 weeb01 postfix/master[29154]: daemon started -- version 3.3.0, configuration /etc/postfix
Dec 17 12:56:15 weeb01 postgrey[31602]: Process Backgrounded
Dec 17 12:56:15 weeb01 postgrey[31602]: 2019/12/17-12:56:15 postgrey (type Net::Server::Multiplex) starting! pid(31602)
Dec 17 12:56:15 weeb01 postgrey[31602]: Resolved [localhost]:10023 to [127.0.0.1]:10023, IPv4
Dec 17 12:56:15 weeb01 postgrey[31602]: Binding to TCP port 10023 on host 127.0.0.1 with IPv4
Dec 17 12:56:15 weeb01 postgrey[31602]: Setting gid to "121 121"
Dec 17 12:56:15 weeb01 postgrey[31602]: Setting uid to "117"
Dec 17 13:04:19 weeb01 postfix/smtps/smtpd[72295]: connect from localhost[127.0.0.1]
Dec 17 13:04:38 weeb01 postfix/postfix-script[72313]: stopping the Postfix mail system
Dec 17 13:04:38 weeb01 postfix/master[29154]: terminating on signal 15
Dec 17 13:04:38 weeb01 postfix/postfix-script[72473]: starting the Postfix mail system
Dec 17 13:04:38 weeb01 postfix/master[72475]: daemon started -- version 3.3.0, configuration /etc/postfix
Dec 17 13:16:46 weeb01 postfix/postfix-script[83466]: stopping the Postfix mail system
Dec 17 13:16:46 weeb01 postfix/master[72475]: terminating on signal 15
Dec 17 13:16:46 weeb01 postfix/postfix-script[83626]: starting the Postfix mail system
Dec 17 13:16:46 weeb01 postfix/master[83628]: daemon started -- version 3.3.0, configuration /etc/postfix
Dec 17 13:16:47 weeb01 dovecot: master: Warning: Killed with signal 15 (by pid=83691 uid=0 code=kill)
Dec 17 13:16:48 weeb01 dovecot: master: Dovecot v2.2.33.2 (d6601f4ec) starting up for imap, pop3 (core dumps disabled)
Dec 17 13:16:48 weeb01 dovecot: config: Warning: /etc/dovecot/dovecot.conf line 68: Global setting mail_plugins won't change the setting inside an earlier filter at /etc/dovecot/dovecot.conf line 53 (if this is intentional, avoid this w$
Dec 17 13:16:48 weeb01 postfix/smtps/smtpd[83945]: connect from localhost[127.0.0.1]
Dec 17 13:19:25 weeb01 dovecot: imap-login: Disconnected (disconnected before auth was ready, waited 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<pCxZLeaZItd/AAAB>
Dec 17 13:19:25 weeb01 postfix/smtps/smtpd[82443]: connect from localhost[127.0.0.1]
Dec 17 13:19:25 weeb01 postfix/smtps/smtpd[82443]: SSL_accept error from localhost[127.0.0.1]: lost connection
Dec 17 13:19:25 weeb01 postfix/smtps/smtpd[82443]: lost connection after CONNECT from localhost[127.0.0.1]
Dec 17 13:19:25 weeb01 postfix/smtps/smtpd[82443]: disconnect from localhost[127.0.0.1] commands=0/0
Dec 17 13:19:25 weeb01 dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<A15ZLeaZQMt/AAAB>
Dec 17 13:20:02 weeb01 postfix/smtps/smtpd[82443]: connect from localhost[127.0.0.1]
Dec 17 13:20:02 weeb01 postfix/smtps/smtpd[82443]: SSL_accept error from localhost[127.0.0.1]: lost connection
Dec 17 13:20:02 weeb01 postfix/smtps/smtpd[82443]: lost connection after CONNECT from localhost[127.0.0.1]
Dec 17 13:20:02 weeb01 postfix/smtps/smtpd[82443]: disconnect from localhost[127.0.0.1] commands=0/0
Dec 17 13:20:02 weeb01 dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<A2aEL+aZUMt/AAAB>
Dec 17 13:20:02 weeb01 dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<5GeEL+aZMtd/AAAB>
Dec 17 13:21:49 weeb01 postfix/smtps/smtpd[83945]: SSL_accept error from localhost[127.0.0.1]: Connection timed out
Dec 17 13:21:49 weeb01 postfix/smtps/smtpd[83945]: lost connection after CONNECT from localhost[127.0.0.1]
Dec 17 13:21:49 weeb01 postfix/smtps/smtpd[83945]: disconnect from localhost[127.0.0.1] commands=0/0
Dec 17 13:25:01 weeb01 dovecot: imap-login: Disconnected (disconnected before auth was ready, waited 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<ORleQeaZPtd/AAAB>
Dec 17 13:25:01 weeb01 dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<x0NeQeaZXMt/AAAB>
Dec 17 13:25:01 weeb01 postfix/smtps/smtpd[82980]: connect from localhost[127.0.0.1]
Dec 17 13:25:01 weeb01 postfix/smtps/smtpd[82980]: SSL_accept error from localhost[127.0.0.1]: lost connection
Dec 17 13:25:01 weeb01 postfix/smtps/smtpd[82980]: lost connection after CONNECT from localhost[127.0.0.1]
Dec 17 13:25:01 weeb01 postfix/smtps/smtpd[82980]: disconnect from localhost[127.0.0.1] commands=0/0
Dec 17 13:30:02 weeb01 dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<W5VPU+aZaMt/AAAB>
Dec 17 13:30:02 weeb01 dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<fZ9PU+aZStd/AAAB>
Dec 17 13:30:02 weeb01 postfix/smtps/smtpd[83178]: connect from localhost[127.0.0.1]
Dec 17 13:30:02 weeb01 postfix/smtps/smtpd[83178]: SSL_accept error from localhost[127.0.0.1]: lost connection
Dec 17 13:30:02 weeb01 postfix/smtps/smtpd[83178]: lost connection after CONNECT from localhost[127.0.0.1]
Dec 17 13:30:02 weeb01 postfix/smtps/smtpd[83178]: disconnect from localhost[127.0.0.1] commands=0/0
Dec 17 13:35:02 weeb01 dovecot: imap-login: Disconnected (disconnected before auth was ready, waited 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<7vIwZeaZVtd/AAAB>
    but i try the change to the fqdn where i want to send mails
     
    GCCM, Dec 21, 2019
    #12
  13. GCCM

    GCCM Member

    changed now the localhost to mail... but now i can't login to roundcube anymore. but Maybe it's a dns Problem.
     
    GCCM, Dec 21, 2019
    #13

Share This Page