Problems with Reseller's user limit

Hello!

I have problem with one Reseller. I can't limit user. In Statistic I see 46 of unlimited. But if I want to limit for expl. to 100 user, system write me "The reseller already has more users than you want to assign to him." How to deside this problem.

Big thnks.

 

Reseller has not users in recycle bin.

 

Is any of the websites that belong to this reseller allowed to have an unlimited amount of users? That's probably the problem.

 

Yes. Some clients have unlimited user.

 

You need to limit the user amount for these clients before you change the user limit of the reseller.