Hey, I have an ispconfig server with roundcube, and everything went fine so far. Now I've ran an update for roundcube (like in the roundcube wiki), but now, I am not able to read my email, because every folder is empty. There is also the issue, that the most features | buttons are not working, like in the config section, or the logout button. If I click on logout, I get an error. I've seen, that there is an js-issue. Maybe you can tell me how to fix it. I hope you can help me out. Stefan
Follow this first: https://www.howtoforge.com/community/threads/please-read-before-posting.58408/ Did you install a new version of Roundcube from outside of your operating system repository? If you did, that is likely to break your system since ISPConfig may not support that other vertsion of Roundcube. At least not without forcing reconfigure services.
Hey, sorry, let's try that again Expand: htf_report.txt ##### SERVER ##### IP-address (as per hostname): ***.***.***.*** [WARN] could not determine server's ip address by ifconfig [INFO] OS version is Debian GNU/Linux 9.11 (stretch) [INFO] ISPConfig is installed. ##### ISPCONFIG ##### ISPConfig version is 3.1.15p1 ##### VERSION CHECK ##### [INFO] php (cli) version is 7.0.33-0+deb9u5 ##### PORT CHECK ##### [WARN] Port 22 (SSH server) seems NOT to be listening ##### MAIL SERVER CHECK ##### ##### RUNNING SERVER PROCESSES ##### [INFO] I found the following web server(s): Apache 2 (PID 593) [INFO] I found the following mail server(s): Postfix (PID 17515) [INFO] I found the following pop3 server(s): Dovecot (PID 17580) [INFO] I found the following imap server(s): Dovecot (PID 17580) [INFO] I found the following ftp server(s): PureFTP (PID 17711) ##### LISTENING PORTS ##### (only () Local (Address) [anywhere]:995 (17580/dovecot) [localhost]:10023 (524/postgrey) [localhost]:10024 (17560/amavisd-new) [localhost]:10025 (17515/master) [localhost]:10026 (17560/amavisd-new) [localhost]:10027 (17515/master) [anywhere]:587 (17515/master) [localhost]:11211 (439/memcached) [anywhere]:110 (17580/dovecot) [anywhere]:143 (17580/dovecot) [anywhere]:465 (8232/smtpd) ***.***.***.***:53 (17767/named) [localhost]:53 (17767/named) [anywhere]:21 (17711/pure-ftpd) [anywhere]:1110 (3966/sshd) [localhost]:953 (17767/named) [anywhere]:25 (17515/master) [anywhere]:2812 (422/monit) [anywhere]:993 (17580/dovecot) *:*:*:*::*:995 (17580/dovecot) *:*:*:*::*:10023 (524/postgrey) *:*:*:*::*:10024 (17560/amavisd-new) *:*:*:*::*:10026 (17560/amavisd-new) *:*:*:*::*:3306 (17283/mysqld) *:*:*:*::*:587 (17515/master) [localhost]10 (17580/dovecot) [localhost]43 (17580/dovecot) *:*:*:*::*:80 (593/apache2) *:*:*:*::*:8080 (593/apache2) *:*:*:*::*:465 (8232/smtpd) *:*:*:*::*:8081 (593/apache2) *:*:*:*::*:53 (17767/named) *:*:*:*::*:21 (17711/pure-ftpd) *:*:*:*::*:4949 (516/perl) [localhost]110 (3966/sshd) *:*:*:*::*:953 (17767/named) *:*:*:*::*:25 (17515/master) *:*:*:*::*:443 (593/apache2) *:*:*:*::*:2812 (422/monit) *:*:*:*::*:993 (17580/dovecot) ##### IPTABLES ##### Chain INPUT (policy ACCEPT) target prot opt source destination f2b-postfix-sasl tcp -- [anywhere]/0 [anywhere]/0 multiport dports 25 f2b-dovecot tcp -- [anywhere]/0 [anywhere]/0 multiport dports 110,995,143,993,587,465,4190 f2b-pure-ftpd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21 f2b-sshd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22 Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination Chain f2b-dovecot (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 Chain f2b-postfix-sasl (1 references) target prot opt source destination REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable RETURN all -- [anywhere]/0 [anywhere]/0 Chain f2b-pure-ftpd (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 Chain f2b-sshd (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 I can send and receive mails from thunderbird. Yes, I installed the current 1.3.10 Version from the rc website. I thought I read somewhere that roundcube and ispconfig are not dependent from each other so updating rc shouldnt be a problem. You said, that I maybe have to reconfigure system services. What do I have to do? Thanks, Stefan
Roundcube version in debian 9 is 1.2.3. In Debian 10 it is 1.3.8, so it may quite well be that ISPConfig on debian does not work with your current version of Roundcube. I would remove that 1.3.10 roundcube, install back the 1.2.3 version you removed (from Debian repository following the instructions from ISPConfig Perfect Server guide. Then force reconfigure of services, by downloading the ISPConfig version 3.1.15p1 install package, unpack it, run the update.php script in the install folder and choose to reconfigure services during update.
I am running roundcube 1.4rc2 without any problem. It looks more like a "security feature" kicking you off. Do you have a separate subdomain for roundcube? Do you see any error in apaches error.log? Could also be that your update did not go well -> Save RC config and reinstall webfiles. Have you set "use_secure_urls=true" in RC config? If mail works in thunderbird, your problem is with roundcube, not ispconfig.
