Am able to get the PTR record done. but i have issue please check the following PTR. Code: user@trendicons:~$ dig -x 103.31.103.5 ; <<>> DiG 9.18.24-1-Debian <<>> -x 103.31.103.5 ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 11191 ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 1232 ; COOKIE: c766cb66a7880cf00100000066903ac6564a5207bb921604 (good) ;; QUESTION SECTION: ;5.103.31.103.in-addr.arpa. IN PTR ;; ANSWER SECTION: 5.103.31.103.in-addr.arpa. 3600 IN PTR mail.trendicons.com.103.31.103.in-addr.arpa. ;; Query time: 4 msec ;; SERVER: 127.0.0.1#53(127.0.0.1) (UDP) ;; WHEN: Thu Jul 11 13:04:22 PDT 2024 ;; MSG SIZE rcvd: 139 user@trendicons:~$ host 103.31.103.5 5.103.31.103.in-addr.arpa domain name pointer mail.trendicons.com.103.31.103.in-addr.arpa. i've followed the steps guided by @Taleman and able to get the above reply as guided by @Taleman but that doesn't work on the internet. my service provider has replied that, since you have own a dns server so you can manage the ptr yourself. i have no clue that's much confusing here for me.
What you did there makes no sense. PTR are reverse records for IP addresses, they never get added to the zone of your domain and as the zone you created has subdomains like www and a MX record, it must be a domain zone and not a reverse zone. PTR records have their own zone and this zone is created on the DNS server that is authoritative for the IP. If I understand your other posts correctly, you run a small system at home? then I doubt your ISP delegated the DNS authority for the IP to you, you most likely misunderstood the answer of your ISP then. if you are sure your ISP delegated his IP authority for DNS to you, see guide from @Taleman on how to create a reverse zone.
You can manage it on your local LAN, but not on Public Internet (unless you are authoritative for that IP-address block). If you have a local subnet and run your own name servers, you can create dns zone and reverse zone and it works. Note it is two zones, you can not mix PTR records in your name zone.
i've created individual record. PTR record can not be mixed; yes yes that's right. That will ask with the ISP. @till so in my case i have to discuss with isp to make the ptr, finally.