Hi, when i try to connect on ftp to upload a site , I get this error on Filezilla client Status: Resolving address of "myserver" Status: Connecting to x.x.x.x:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: TLS connection established. Status: Logged in Status: Retrieving directory listing... Status: Server sent passive reply with unroutable address. Using server address instead. Command: MLSD Error: Connection timed out after 20 seconds of inactivity Error: Failed to retrieve directory listing Status: Disconnected from server Status: Resolving address of "myserver" Status: Connecting to x.x.x.x:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: TLS connection established. Status: Logged in Status: Retrieving directory listing... Status: Server sent passive reply with unroutable address. Using server address instead. Command: MLSD Error: Connection timed out after 20 seconds of inactivity Error: Failed to retrieve directory listing and there's no other information about the error. the server is the same oh this: https://forum.howtoforge.com/threads/problem-with-lets-encrypt-cert.90876/#post-447889
Are you trying to connect via your server hostname FQDN or its IP or other domain on that server? The LE certs are meant for the former, not the IP or other domain on that server. Ensure your server open the ftp passive ports as well on the server and nat router, if yours are behind it. Please go through the read before posting if there is anything that can help you in there, if not, please provide your server reports on your next reply as well.
I'm trying to connect on hostname FQDN, no ip or hosted domains. I didn't find any information about passive port, only information is relative to port 21
The ISPConfig FAQ is mentioned in its documentation page: https://www.ispconfig.org/documentation/ A link from there will take you to it and then a click to ISPConfig3, will get you there. You can also use the search box and type "ftpd" and that will get you there as well.
Ok thank's on FAQforge, I've select FTP on right menu and don't show the faq, only if you use search box. thank's man
I've added it to the FAQ category as well now. This FAQ is also mentioned in most threads that deal with FTP connection problems in this forum and setting the port range is not required anymore in any recent installation since the auto-installer sets it by default, and its also not needed in most regular server or vps installations that have a direct internet connection where no router or external firewall blocks access.
