Quota warnings to client dont work

Hello,

I don't know when exactly quota warnings to client stopped to work but it seems it stopped work after upgrade to latest ISPConfig version few days ago. Warnings to administrator email work well but there are no warnings sent to client contact mail address.

We have multiserver setup so I tried to find records in mail.log on ISPConfig master server and on web/mail servers too. I can find records for administrator email only but no records for customers mail addresses.

Thank you for any advice.

 

Hi till,

I am talking about both of them. There are no warnings about mailbox quota and webhosting quota too.

 

Can somebody tell me how can I debug this mail function?

Are quota messages sent to customer in the same time as for administrator?
Few minutes ago I got messages to my admin mail again and I checked mailboxes of affected clients and again no message for them.

From which server are messages sent in multiserver setup? We have separated web server, mail server and ispconfig master server.

Any idea welcome

 

Thank you for response. After some investigation I found the problem. I added these lines:

Code:

print_r($web_config);
print_r($recipients);

directly before

Code:

send_notification_email('web_quota_ok_notification', $placeholders, $recipients);

in section "send website quota warnings by email" of /usr/local/ispconfig/server/cron_daily.php file. When I execute it manually by:

Code:

/usr/bin/php /usr/local/ispconfig/server/cron_daily.php

I get content of variables $web_config and $recipients. Here are the content:

Code:

Array
(
    [server_type] => apache
    [website_basedir] => /var/www
    ...
    ...
    [overtraffic_notify_admin] => y
    [overtraffic_notify_client] => y
    ...
    ...
    [overquota_notify_admin] => y
    [overquota_notify_client] => n
    [overquota_notify_freq] => 7
    [overquota_notify_onok] => n
    ...
    ...
)

Code:

Array
(
    [0] => [email protected]
)

As you can see the problem is in overquota_notify_client variable which is set to "n" so message to client is not sent. But when I check config in database there are these settings for webserver:

Code:

[web]
server_type=apache
website_basedir=/var/www
...
...
overtraffic_notify_admin=y
overtraffic_notify_client=y
overquota_notify_admin=y
overquota_notify_client=y
overquota_notify_freq=7
overquota_notify_onok=y
...
...

and of course when I check settings in ISPConfig server configuration there checked all checkboxes related with quota messages on server where the website reside. Only one server where these checkboxes are not checked was master server because there are no client websites. When I set quota messages on master server the warning messages to clients work again for other servers too.

So I think there is bug because $web_config variable contains wrong informations.