relay access denied

Discussion in 'Installation/Configuration' started by TimeKeeper, Nov 29, 2006.

  1. TimeKeeper

    TimeKeeper New Member

    :confused: Wow, now I feel like I have been working on a Microsoft Server

    Still can't send email via the server, can receive fine and can send via web mail app.
    I have read multiple threads/message here and tried as many solutions as possible. Always resulting with the same 'relay access denied' error.

    Here is the setup:
    server is, with a dozen virtual sites on it already
    the sample virtual site:
    the sample user name: web11_username

    Now, this is what I set up on the email client (Outlook /Thunderbird/etc). Remember that receiving mail is fine on all virtual domains and accounts.

    Outgoing (SMTP) Server info:
    user name: web11_username
    server name:
    Security and Authentication (both user name and password required)
    Secure connection: Tried none, TLS, if available...

    What am I missing? I am getting quite frustrated...

  2. edge

    edge Active Member Moderator

    Did you enable "My server requires authentication" in your email client?

    edit.. After reading your message again, you did allready test that.. Sorry about this post.
  3. falko

    falko Super Moderator ISPConfig Developer

    Please make sure this is the correct option. In Outlook Express, for example, the correct option is named "Server requires authentication.".
  4. TimeKeeper

    TimeKeeper New Member

    user authentication

    Yes, I did that already on multiple clients to test it. Still not passing thru. I also checked the file as suggested in another thread.
  5. TimeKeeper

    TimeKeeper New Member

    one more thing

    the problem does NOT happend when sending mail to a site hosted on the same server. It is only happening when sending to outside email accounts.
  6. falko

    falko Super Moderator ISPConfig Developer

  7. TimeKeeper

    TimeKeeper New Member

    secure authentication

    I am using Outlook 2003 on a desktop, and Thunderbird on my laptop. It is still being rejected.

    I am willing to pay for you to look at it. Are you open to that idea?
  8. till

    till Super Moderator Staff Member ISPConfig Developer

    Please contact us by mail to support [at] projektfarm [dot] de

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