remote email user cannot send email to local domain

I have a remote office worker that needs to be able to send email to to local domain and outside users. currently when we try to email we get the following.

Task 'mike@(deleted-domain).com - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

I am using the domain address for the incoming and outgoing mail server. useing the web_mike as the username.

I did a netstat -tap and get this

(No info could be read for "-p": geteuid()=1000 but you should be root.)
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 *:mysql *:* LISTEN -
tcp 0 0 *:www *:* LISTEN -
tcp 0 0 *:81 *:* LISTEN -
tcp 0 0 192.168.254.174:domain *:* LISTEN -
tcp 0 0 localhost:domain *:* LISTEN -
tcp 0 0 *:ssh *:* LISTEN -
tcp 0 0 *:smtp *:* LISTEN -
tcp 0 0 localhost:953 *:* LISTEN -
tcp 0 0 *:https *:* LISTEN -
tcp 0 416 192.168.254.174:ssh 99-39-166-185.lig:51187 ESTABLISHED -
tcp6 0 0 [::]:imaps [::]:* LISTEN -
tcp6 0 0 [::]op3s [::]:* LISTEN -
tcp6 0 0 [::]op3 [::]:* LISTEN -
tcp6 0 0 [::]:imap2 [::]:* LISTEN -
tcp6 0 0 [::]:ftp [::]:* LISTEN -
tcp6 0 0 [::]:ssh [::]:* LISTEN -
tcp6 0 0 [::]:smtp [::]:* LISTEN -
tcp6 0 0 localhost:953 [::]:* LISTEN -

am I right assuming that port 25 is not open to the outside?

 

Is there a firewall on the server? What's the output of

Code:

iptables -L

?

 

Chain INPUT (policy ACCEPT)
target prot opt source destination

Chain FORWARD (policy ACCEPT)
target prot opt source destination

Chain OUTPUT (policy ACCEPT)
target prot opt source destination

this is after running iptables -L

 

No firewall, so that's not the problem. Have you tried to restart Postfix? Any errors in your mail log?

 

Falko,

I see my Ip address in the logs, but dont see any errors. I tried posting to pastebin, but it trips their spam filter.

Having the same issue with pop3 and imap. This is getting frustrating.. I need to move over 8 more domains, but I can't till this is straightened out.

Let me know what else I should try..

Thanks,

Mike

 

You can post an excerpt of your mail log here - no need to use pastebin.

 

let me know if you see anything from this.

 

I posted my log, but it told me that it needed mod approval.

 

Due to a lot of spam lately we needed to activate a new spam filter.
Unfortunately is this filter seeing a lot of post like your log file as spam.
Only admins and moderators can "okay" a post when it's marked "mod approval".

I've approved your post, and it should now be readable.
Sorry for any inconvenience.

 

cool, thanks,

 

I don't see any errors in the log excerpt. Are there any errors in your mail log?