Hi, I've problem, i can't get source of error of my website. My website is a prestashop, the public page work but when I go to the admin, i've an error 500. I look for on /var/log/apache2/error.log but no error is upped and same for /var/www/clients/client0/web125/log/error.log. Help me please ! PS: This problem is came after install php7.1 but I'd an error (with https://www.howtoforge.com/tutorial...n-packages-on-debian-8-and-9/#-install-php--3 ) but mysqli make ispConfig down so I re-install php5.6, and install plugin on error declared like php5.6-soap, php5.6-mysql, ...
Most likely a php package is missing that your shop needs for the backend but not the frontend. Take a look at the ispconfig perfect server tutorial, there you will find the apt command that installs PHP with all required packages. run this command again to ensure that all required PHP packages are installed.
Thanks for your quick answer but can you link me this tuto please ? I found some tuto but no with php package
So, after some testing. I found out that a site of the sites that was providershop had him the admin that worked. So the only difference seen between my 2 prestashop sites is that one is on a domain name (https) and the other is on a sub-domain (http).
It's Debian 8.9 I think found link : https://www.howtoforge.com/tutorial...n-8-jessie-apache-bind-dovecot-ispconfig-3/2/ Here is my list of packages : https://pastebin.com/U0356p3Y
The PHP packages get installed in chapter 10 of the tutorial, run this apt command again to ensure that you have all of them installed.
Sorry but I've ever do that : https://pastebin.com/Pvt34bjc PS: I'm french and my Debian is in french sorry I'll let you see : https://www.coqinfun.fr/admin114johob5/ IS IN ERROR but https://www.coqinfun.fr/ IS OK http://www.letoilejtarnos.com/admin041crszzu IS IN ERROR but http://www.letoilejtarnos.com/ IS OK http://sarlmaisonsazur.dsc17.com/admin5200ns8af/ IS OK and http://sarlmaisonsazur.dsc17.com/ IS OK All are on the same server and letoilejtarnos.com & sarlmaisonsazur.dsc17.com have same configuration on isp
Did you check with e.g. a phpinfo page in the website that the site is using the correct php version? did you compare the php requirements of the software that you are using with that phpinfo output to ensure that no module is missing?
Ok I say nothing about http://sarlmaisonsazur.dsc17.com/admin5200ns8af/ IS OK and http://sarlmaisonsazur.dsc17.com/ IS OK This website is in to another strict web hosting provider. So you can go back see the phpinfo with admins url. PS : info maybe important, on 2 servers the new installated today with your perfect server debian 9 and the server which i've a problem with admin. When I've tried to create subdomain and install prestashop. On 2 servers, the installation loop at the end on unzip screen.
I give you tips on how to debug your issue, I will not do the work to compare the settings for you. If you need someone to do the actual work on your server for you, then you might want to contact the business support here: http://www.ispconfig.org/get-support/?type=ispconfig
For other people who search response, i've installed php5.6 package : imap, intl, mcrypt, memcache, memcached, pspell, recode, snmp, tidy, xmlrpc and xsl
