Restore data in ispconfig 3.2 from previous version backup

Hello,
I had to install Ispconfig 3.2 because of problems (upgrade didn't solve my problems). In this operation I lost data. I have a dbispconfig backup copy of a previous version (if I remember well Ispconfig 3). Is it possible to restore data or is it necessary to do something before of restoring because the data structure (maybe new data or new fields) changed in the passage from the old to the new version of Ispconfig?
Thanks for your answer

 

News concerning my previous post. I tried to restore from the full mysql dump of previous ispconfig version. Restore done but problems with ispconfig that doesn't respond any more (moreover the entry page with user and password is shown without header). Then I restored the empty db and ispconfig worked again. Last try was to backup from a single backup database I had (always of the previous ispconfig version) and during the restore I had a problem of duplicated key on a client record. Data apparently backupped, ispconfig working, clients were recorded but some functions (for instance email and sites) don't appear in ispconfig page.

 

You need both files and database to restore manually.

 

Thanks for your answer. Isn't it possible to restore automatically? It seems to me very odd

 

If you have the old / original server and the new server, then you can purchase the official migration tool, otherwise, that would be difficult.

May be, ISPConfig Staff here could help you with that, so hang on a little longer.

 

Thanks for your answer. I don't have copy of the previous ispconfig. I'll hang on waiting an answer of Ispconfig staff. Normally in most applications there are solutions to this type of problems with data.

 

Can anyone of ispconfig staff help me? I'd be grateful. It is very urgent and I need your help. Thanks

 

Thanks for your answer. Very kind. I'll try and I'll let you know the outcome

 

There is Business Support. They can do the restore for you for a fee.
https://www.ispconfig.org/get-support/

 

All was perfect. Thank you very much!!