Resync Creates Duplicate My Products

Discussion in 'ISPConfig 3 Priority Support' started by OpenSources, Apr 24, 2017.

  1. OpenSources

    OpenSources Member

    I'm working on the billing module and I am having issues.
    1. Resync creates duplicate my products and clicking order does nothing.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The order plugin is sending the admin an email. Did you receive that mail?

    Regarding resync, I don't have that issue here. I will make a note in our internal bug tracker to test that further.
     
  3. OpenSources

    OpenSources Member

    I'm not receiving any emails. Is there a way to confirm what address I set as the admin?
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    The email should be sent to the address that you have set in the company settings of the billing module.
     
  5. OpenSources

    OpenSources Member

    I thought so, but nothing is being sent. I just updated the email and did an resync
     
  6. OpenSources

    OpenSources Member

    Still no email.
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    Take a look at the mail.log file if you see any activity there. I just tested it here on a server and I receive an email as client and an email as admin.

    The Resync function is only used when you manually changed values in the database to force the system to write the values back to config files, so normally you never run that.
     
  8. florian030

    florian030 Well-Known Member HowtoForge Supporter

    The resync-tool does not change the data in the invoice-tables.
     

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