Root user not opening administration GUI

Hello,
I have recently built a fedora 6 server and installed Zenoss on it for network monitoring. I am also remoting into the server with VNC. I have been trying to setup Zamanda to backup the server but that is an other topic. I'm not sure what I have done, but I can no longer open most of the items under System-> Administration like "Users and Groups" and "Network" etc. I have tried both from the console and remotely. It use to work fine. Fairly new to fedora and appreciate any tips.

 

Are there any errors in your log files (in /var/log/)?

 

From the /var/log/secure

Nov 28 10:37:30 ZENOSS userhelper[8189]: pam_timestamp(system-config-users:session): updated timestamp file `/var/run/sudo/root/unknown'
Nov 28 10:37:30 ZENOSS userhelper[8192]: running '/usr/share/system-config-users/system-config-users' with root privileges on behalf of 'root'

Thanks for your help

 

Did you take a look at the other logs also?

 

Other Logs

falko,
Thanks for your help. What I did is attempt to access "Add/Remove Software", "Network", and "Users and Groups" from the GUI. Then I checked the /var/log folder for any files that had changed. The only ones were secure and maybe messages.

Secure =

Nov 29 10:12:16 ZENOSS userhelper[11445]: pam_timestamp(pirut:session): updated

timestamp file `/var/run/sudo/root/unknown'
Nov 29 10:12:16 ZENOSS userhelper[11448]:

running '/usr/sbin/pirut' with root privileges on behalf of 'root'
Nov 29 10:12:42

ZENOSS userhelper[11458]: pam_timestamp(pirut:session): updated timestamp file

`/var/run/sudo/root/unknown'
Nov 29 10:12:42 ZENOSS userhelper[11461]: running

'/usr/sbin/pirut' with root privileges on behalf of 'root'
Nov 29 10:13:00 ZENOSS

userhelper[11473]: pam_timestamp(system-config-network:session): updated timestamp

file `/var/run/sudo/root/unknown'
Nov 29 10:13:00 ZENOSS userhelper[11476]: running

'/usr/sbin/system-config-network' with root privileges on behalf of 'root'
Nov 29

10:13:09 ZENOSS userhelper[11499]: pam_timestamp(system-config-users:session):

updated timestamp file `/var/run/sudo/root/unknown'
Nov 29 10:13:09 ZENOSS

userhelper[11502]: running '/usr/share/system-config-users/system-config-users' with

root privileges on behalf of 'root'
Nov 29 10:13:15 ZENOSS userhelper[11513]:

pam_timestamp(system-config-users:session): updated timestamp file

`/var/run/sudo/root/unknown'
Nov 29 10:13:15 ZENOSS userhelper[11516]: running

'/usr/share/system-config-users/system-config-users' with root privileges on behalf

of 'root'
___________________________________
messages = Nov 29 10:10:25 ZENOSS kernel: end_request: I/O error, dev fd0, sector 0

Let me know if there are other log areas I should be checking.

 

Can you find out which commands are called by these menu entries (should be in the properties of these menu entries), then open a terminal and run these commands manually? Do you get any errors then?

 

Command line launch

Launching Network from command line
[root@ZENOSS ~]# /usr/bin/system-config-network
/usr/bin/system-config-network:

/opt/zenoss/lib/libpng12.so.0: no version information available (required by

/usr/lib/libcairo.so.2)
Error in sys.excepthook:
Traceback (most recent call last):
File

"/usr/sbin/system-config-network-gui", line 67, in <lambda>
PROGNAME, PRG_VERSION)
File

"/usr/lib/python2.4/site-packages/rhpl/exception.py", line 337, in handleException
import gtk


File "/usr/lib/python2.4/site-packages/gtk-2.0/gtk/__init__.py", line 48, in ?
from gtk import

_gtk
ImportError: /usr/lib/libcairo.so.2: undefined symbol: FT_GlyphSlot_Embolden

Original exception

was:
Traceback (most recent call last):
File "/usr/sbin/system-config-network-gui", line 70, in ?


import gtk
File "/usr/lib/python2.4/site-packages/gtk-2.0/gtk/__init__.py", line 48, in ?


from gtk import _gtk
ImportError: /usr/lib/libcairo.so.2: undefined symbol: FT_GlyphSlot_Embolden
You

have new mail in /var/spool/mail/root
------------------------------------------------------
Launching Users and Groups from command line
[root@ZENOSS ~]# /usr/bin/system-config-users
/usr/bin/system-config-users:

/opt/zenoss/lib/libpng12.so.0: no version information available (required by

/usr/lib/libcairo.so.2)
system-config-users requires a currently running X server.
-----------------------------------------------------
Launching Add/Remove programs from command line
[root@ZENOSS ~]# /usr/bin/pirut
/usr/bin/pirut: /opt/zenoss/lib/libpng12.so.0: no version information

available (required by /usr/lib/libcairo.so.2)
Unable to import modules. Maybe you're not running

under X?
-------------------------------------------------------
Thanks

 

Did you run these commands in a terminal on your desktop, or over SSH, or on a terminal without a desktop? Because if you open a terminal on your desktop and run these commands, they should not complain about X.

 

Running from VNC

I was running these in a VNC window with a separate terminal window pulled up. But I have the same problem when I try from the console.

 

Can you try these commands in a terminal on your desktop?

 

Problem With system-config-{command}

I too have this problem and believe it happened when I installed Zenoss on my system. I don't have the answer yet but Zenoss is a zope-based system which is python-based and the error messages seem to indicate python is the problem.