Roundcube cannot receive email

Discussion in 'HOWTO-Related Questions' started by marvin, Sep 3, 2014.

  1. marvin

    marvin New Member

    Hello sir,

    I already set up mail server following this tutorial

    Then i follow this tutorial to change squirrelmail to roundcube

    everything looks normal for me, but when i try to send email to my roundcube account from gmail, my roundcube cannot received that email as same as from yahoo

    Why my roundcube cannot receive email from outside ?
    Which file i have to change ?

    Thanks for your advice
  2. srijan

    srijan New Member HowtoForge Supporter

  3. marvin

    marvin New Member

    i have checked that my IP is not blocked sir
    this is the result

    Wwhen i try to send email from yahoo to my roundcube account
    I get this message

    Delivery to the following recipient failed permanently:


    Technical details of permanent failure:
    DNS Error: Domain name not found

    ----- Original message -----

    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;; s=20120113;
    MIME-Version: 1.0
    X-Received: by with SMTP id k107mr4159613qgf.36.1409815704823;
    Thu, 04 Sep 2014 00:28:24 -0700 (PDT)
    Received: by with HTTP; Thu, 4 Sep 2014 00:28:24 -0700 (PDT)
    Date: Thu, 4 Sep 2014 14:28:24 +0700
    Message-ID: <>
    From: Cold Tristan <[email protected]>
    To: client@domain
    Content-Type: multipart/alternative; boundary=001a113ac66648ee460502384c63

    What should i do sir ?
  4. srijan

    srijan New Member HowtoForge Supporter

    Check your mail account client@domain. I don't think its valid. If you have changed the text then check whether your domain is valid or not, it can be checked at
  5. situnrocks

    situnrocks New Member

    Yep, seems to be a not valid domain.

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