Hello I followed the tutorial to install Perfect Server Automated ISPConfig 3 Installation on Ubuntu 24.04. Code: wget -O - https://get.ispconfig.org | sh -s -- --use-nginx --use-ftp-ports=40110-40210 --unattended-upgrades The mail system works fine when I try to send and receive email via Thunderbird. However, when I try to access Roundcube webmail, a page like the following is displayed: There is an error in "error_ispconfig.log". I have also tried changing php-fpm to another version (8.0, 7.4), the result is still the same Code: 2024/10/08 08:28:00 [error] 1976161#1976161: *555 FastCGI sent in stderr: "PHP message: PHP Deprecated: Calling get_class() without arguments is deprecated in /usr/share/php/PEAR.php on line 235; PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373; PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.3-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:28:00 [error] 1976161#1976161: *555 open() "/usr/local/ispconfig/interface/web/favicon.ico" failed (2: No such file or directory), client: 118.***.***.232, server: _redacted.tld_, request: "GET /favicon.ico HTTP/2.0", host: "_redacted.tld_:8765", referrer: "https://_redacted.tld_:8765/roundcube/" 2024/10/08 08:28:36 [error] 1976161#1976161: *555 FastCGI sent in stderr: "PHP message: PHP Deprecated: Calling get_class() without arguments is deprecated in /usr/share/php/PEAR.php on line 235; PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373; PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.3-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:31:44 [error] 1976161#1976161: *562 FastCGI sent in stderr: "PHP message: PHP Deprecated: Calling get_class() without arguments is deprecated in /usr/share/php/PEAR.php on line 235; PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373; PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.3-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:31:46 [error] 1976161#1976161: *562 FastCGI sent in stderr: "PHP message: PHP Deprecated: Calling get_class() without arguments is deprecated in /usr/share/php/PEAR.php on line 235; PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373; PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.3-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:41:09 [error] 1979326#1979326: *692 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.0-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:41:11 [error] 1979326#1979326: *692 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.0-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:41:38 [error] 1979370#1979370: *1 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.0-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:42:33 [error] 1979370#1979370: *1 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.0-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:42:33 [error] 1979370#1979370: *1 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.0-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:42:35 [error] 1979370#1979370: *1 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.0-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:45:24 [error] 1979370#1979370: *1 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.0-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:45:26 [error] 1979370#1979370: *1 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.0-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:45:26 [error] 1979370#1979370: *1 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.0-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:48:09 [error] 1979729#1979729: *1 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): Failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php8.0-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:51:18 [error] 1980026#1980026: *1 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php7.4-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:51:20 [error] 1980026#1980026: *1 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php7.4-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:51:21 [error] 1980026#1980026: *1 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php7.4-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:57:45 [error] 1980026#1980026: *11 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php7.4-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:57:45 [error] 1980026#1980026: *11 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php7.4-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:57:47 [error] 1980026#1980026: *11 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php7.4-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" 2024/10/08 08:57:49 [error] 1980026#1980026: *11 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/log/roundcube/errors.log): failed to open stream: Permission denied in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1373PHP message: PHP Warning: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /usr/share/roundcube/program/lib/Roundcube/rcube.php on line 1496" while reading response header from upstream, client: 118.***.***.232, server: _redacted.tld_, request: "GET /roundcube/ HTTP/2.0", upstream: "fastcgi://unix:/var/lib/php7.4-fpm/ispconfig.sock:", host: "_redacted.tld:8765_" Please help how can I fix it. Thank you
You seem to have changed various things manually after installation as e.g. RoundCube on ISPConfig systems is not on port 8765 and one of these changes you made must have broken the RoundCube database access. Check which password is set for the roundcube database user in the roundcube config file and then use PHPMyqdmin and set the same password for the mysql user 'roundcube'. It seems as if RoundCube can not log into its database anymore. Take care to undo these changes and set the version back to the original version to avoid that further things stop working.