Roundcube login failure

Hello all

have not had the need to use mail via ISPCONFIG3 untill now.

Installed via the debian9 tutorial.

Created an email domain.
Created a user for the domain.
Attempted to login via LTD and local IP with the same effect.
This page isn’t working
192.168.1.201 is currently unable to handle this request.

HTTP ERROR 500

Have chacked my IP settings in /etc/hosts and /etc/network/interfaces

root@mx:/home/fredz# tail -f /var/log/mail.log
Aug 4 14:45:01 mx postfix/smtpd[2726]: connect from localhost[::1]
Aug 4 14:45:01 mx postfix/smtpd[2726]: lost connection after CONNECT from localhost[::1]
Aug 4 14:45:01 mx postfix/smtpd[2726]: disconnect from localhost[::1] commands=0/0
Aug 4 14:45:01 mx dovecot: imap-login: Disconnected (disconnected before auth was ready, waited 0 secs): user=<>, rip=::1, lip=::1, secured, session=<LMX6k0GPQO4AAAAAAAAAAAAAAAAAAAAB>
Aug 4 14:45:01 mx dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=::1, lip=::1, secured, session=<wsn6k0GPFsgAAAAAAAAAAAAAAAAAAAAB>
Aug 4 14:45:02 mx postfix/smtpd[2726]: connect from localhost[::1]
Aug 4 14:45:02 mx postfix/smtpd[2726]: lost connection after CONNECT from localhost[::1]
Aug 4 14:45:02 mx postfix/smtpd[2726]: disconnect from localhost[::1] commands=0/0
Aug 4 14:45:02 mx dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=::1, lip=::1, secured, session=<ElwElEGPIsgAAAAAAAAAAAAAAAAAAAAB>
Aug 4 14:45:02 mx dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=::1, lip=::1, secured, session=<P18ElEGPBIAAAAAAAAAAAAAAAAAAAAAB>
Aug 4 14:46:01 mx postfix/smtpd[2726]: connect from localhost[::1]
Aug 4 14:46:01 mx postfix/smtpd[2726]: lost connection after CONNECT from localhost[::1]
Aug 4 14:46:01 mx postfix/smtpd[2726]: disconnect from localhost[::1] commands=0/0
Aug 4 14:46:01 mx dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=::1, lip=::1, secured, session=<x1WNl0GPVMgAAAAAAAAAAAAAAAAAAAAB>
Aug 4 14:46:01 mx dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=::1, lip=::1, secured, session=<l16Nl0GPNoAAAAAAAAAAAAAAAAAAAAAB>

Yes I am hosting my own DNS for the primary domain (corpcomp.co.nz). But not confident this is correct. Using ns2.afraid.org as secondary NS

To be honest I don't have enough knowledge to know what to look for.
Server: mx.corpcomp.co.nz (Debian Stretch) ISPConfig 3.1.14p2
State: ok (0 unknown, 0 info, 0 warning, 0 critical, 0 error)

Regards

Fred

 

Is this e-mail server *only* for Intranet use? That IP-address

is not routable from the public Internet.
Do commands

Code:

hostname
hostname -f

work the way the Perfect Server Guide shows?
https://www.howtoforge.com/community/threads/please-read-before-posting.58408/
Are all services working?

Code:

systemctl --state=failed

 

OK, so I have given up on hosting my own DNS as I simply don't have the knowledge to implement it properly or to maintain it. Using the DNS provided by my domain host with the appropriate pointers to all the services required.

Have attached the htf_report

Here is what I get from the web logs.

Code:

shooter.kiwi:443 203.118.185.15 - - [05/Aug/2019:20:29:45 +1200] "POST /webmail/?_task=login HTTP/1.1" 500 730 "https://www.shooter.kiwi/webmail/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/53                            7.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36"

Here is what I get from systemctl --state=failed

Code:

0 loaded units listed. Pass --all to see loaded but inactive units, too.
To show all installed unit files use 'systemctl list-unit-files'.

Code:

# hostname
mx
# hostname -f
mx.corpcomp.co.nz

Server is an HP DL385 G7 with 4 ethernet ports but only one is configured/connected .

Code:

auto enp4s0f0
iface enp4s0f0 inet static
        address 192.168.1.201
        netmask 255.255.255.0
        network 192.168.1.0
        broadcast 192.168.1.255
        gateway 192.168.1.1

Server is behind a router (NAT).

I'm hosting 13 domains, but only 3 websites. So many of the domains are using redirect (no flag) to their respective domain hosting the website.

Regards

Fred

 

Are you still getting the HTTP ERROR 500 error?
You wrote

Have you checked twice the configuration files are what the tutorial shows?
Can you access webmail on that server from intranet? It should be at
http://192.168.1.201/webmail
Since it seems you want to use that e-mail server from the public Internet, have you set up port forwarding in your NAT router?
And as an aside, there is Tutorial on setting up your own DNS name service with ISPConfig, see my signature.

 

I've been throught the tutorial again. purged and reinstalled roundcude and updated ISPC3. But the problem still persists.

As the install was originally done with the automatic install script, and everything was migrated over from an existing server I think it best to toast the server and start again and install from the proper tutorial.

Fortunately I have done backups of all the sites within ISPC3 so reinstating all the sites shouldn't be an issue.

Regards

Fred

 

Have done a full server re-install. Upgraded to Buster. Install ISPC3 as per
The Perfect Server - Debian 10 (Buster) with Apache, BIND, Dovecot, PureFTPD and ISPConfig 3.1

Roundcube is now working. Still testing the rest of the system.

Regards

Fred