It seems that after client deletes email-account, the rule in /etc/rspamd/local.d/users/ is still there. From log #rspamadm configtest no actions in settings: ispc_mail_user_4783 # grep 4783 * name.surname_domain.se.conf:ispc_mail_user_4783 { name_domain.se.conf:ispc_mail_user_4783 { So client have renamed or deleted old adress with full name and created new shorter email. Expected result: ispconfig should remove deleted or obsolete rules. Probably bug or not implementerad yet.