rsyslog no mail.log

Discussion in 'Installation/Configuration' started by Gerritdl, Apr 2, 2025.

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  1. Gerritdl

    Gerritdl Member HowtoForge Supporter

    Hi All
    on a fresh install i am seeing errors on rsyslog status (action 'action-5-builtin:eek:mfile' suspended (module 'builtin:eek:mfile')........)
    also no log files is being created. the rest seem to work.
     
    Gerritdl, Apr 2, 2025
    #1
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Which operating system and version do you use and how did you install the system?
     
    till, Apr 2, 2025
    #2
  3. Gerritdl

    Gerritdl Member HowtoForge Supporter

    hi Till
    I restarted and the rsyslog seems resolved, but now I get this error when sending mail,
    "Sender address rejected: User unknown in virtual mailbox table (in reply to RCPT TO command)"The server is on, Ive checked DNS its correct, seems to be problem on the server with postfix
    Server: ms3.serverflex.co.za (Ubuntu 24.04.2 LTS (Noble Numbat)) ISPConfig 3.2.12p1
     
    Gerritdl, Apr 2, 2025
    #3
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post the full part of the mail log for this sending process.
     
    till, Apr 2, 2025
    #4
  5. Gerritdl

    Gerritdl Member HowtoForge Supporter

    I dont seem to get any log messages, checked sys.log mail.log but dont have any mail error log
     
    Gerritdl, Apr 2, 2025
    #5
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    There is no email error.log anymore today, you should find everything in mail.log file on Ubuntu. Which tutorial did you use to install the system?
     
    till, Apr 2, 2025
    #6
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    You can aso use this command to view the log:

    journalctl -u postfix
     
    till, Apr 2, 2025
    #7
  8. Gerritdl

    Gerritdl Member HowtoForge Supporter

    Perfect Server Automated ISPConfig 3 Installation on Debian 11 and Debian 12, Ubuntu 22.04 and Ubuntu 24.04
    I used this:
    wget -O - https://get.ispconfig.org | sh -s -- --use-ftp-ports=40110-40210 --unattended-upgrades --interactive --monit [email protected]
     
    Gerritdl, Apr 2, 2025
    #8
  9. Gerritdl

    Gerritdl Member HowtoForge Supporter

    I am thinking of reinstalling
     
    Gerritdl, Apr 2, 2025
    #9
  10. Gerritdl

    Gerritdl Member HowtoForge Supporter

    I get a lot of these in the log

    postfix/smtpd[2065]: disconnect from localhost.localdomain[127.0.0.1] ehlo=1 quit=1 commands=2
    2025-04-02T07:06:56.397231+00:00 ms3 dovecot: imap-login: Disconnected: Aborted login by logging out (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<x7J2TMYxTKl/AAAB>
     
    Gerritdl, Apr 2, 2025
    #10
  11. Gerritdl

    Gerritdl Member HowtoForge Supporter

    Got this log for the said e-mail issue

    2025-04-02T07:07:33.762438+00:00 ms3 postfix/qmgr[1829]: 9AF384616CA: from=<[email protected]>, size=17263, nrcpt=1 (queue active)
    2025-04-02T07:07:33.774060+00:00 ms3 postfix/smtp[6304]: warning: DNSSEC validation may be unavailable
    2025-04-02T07:07:33.774116+00:00 ms3 postfix/smtp[6304]: warning: reason: dnssec_probe 'ns:.' received a response that is not DNSSEC validated
    2025-04-02T07:07:33.927568+00:00 ms3 postfix/smtp[6304]: 9AF384616CA: to=<[email protected]>, relay=ms1.serverflex.co.za[156.155.253.125]:25, delay=0.66, delays=0.49/0.01/0.12/0.04, dsn=5.1.0, status=bounced (host ms1.serverflex.co.za[156.155.253.125] said: 550 5.1.0 <[email protected]>: Sender address rejected: User unknown in virtual mailbox table (in reply to RCPT TO command))
    2025-04-02T07:07:33.932126+00:00 ms3 postfix/cleanup[6302]: E2E4F4617CD: message-id=<[email protected]>
    2025-04-02T07:07:33.934237+00:00 ms3 postfix/bounce[6305]: 9AF384616CA: sender non-delivery notification: E2E4F4617CD
     
    Gerritdl, Apr 2, 2025
    #11
  12. till

    till Super Moderator Staff Member ISPConfig Developer

    The log indiactes you have an issue with email receiving. According to the log, you have not created a mailbox for the email address [email protected] on the new ISPConfig server yet.
     
    till, Apr 2, 2025
    #12
  13. Gerritdl

    Gerritdl Member HowtoForge Supporter

    The only diffrence with this server and the other working one is this one I used Ubuntu LVM disk
     
    Gerritdl, Apr 2, 2025
    #13
  14. till

    till Super Moderator Staff Member ISPConfig Developer

    That's not the reason for the issue. The problem is that you do not seem to have created the recipient mailbox on the new server yet.
     
    till, Apr 2, 2025
    #14
  15. Gerritdl

    Gerritdl Member HowtoForge Supporter

    It has been created and im logged into it ,received welcome mail..
     
    Gerritdl, Apr 2, 2025
    #15
  16. Gerritdl

    Gerritdl Member HowtoForge Supporter

    If I send a mail to address on same server their is no errors and mail goes through
     
    Gerritdl, Apr 2, 2025
    #16
  17. till

    till Super Moderator Staff Member ISPConfig Developer

    Just a guess, the error message is from server ms1.serverflex.co.za and it reports that it does not has the sender address in its virtual mailbox table. maybe you create the sender email domain on the server ms1.serverflex.co.za as well.
     
    till, Apr 2, 2025
    #17
  18. till

    till Super Moderator Staff Member ISPConfig Developer

    Then the mail server is working fine but you might have create email domains or mailboxes for the same domain on another system.
     
    till, Apr 2, 2025
    #18
  19. Gerritdl

    Gerritdl Member HowtoForge Supporter

    It was created on ms1 before, but I deleted the mailbox and domain
     
    Gerritdl, Apr 2, 2025
    #19
  20. till

    till Super Moderator Staff Member ISPConfig Developer

    You should tey to sort out which address is where and douböe-check DNS. The new server is working fine, you just seem to have an issue that the servers where you created mailboxes and the DNS which says where mailboxes and domains shall be is not fully in sync yet.
     
    till, Apr 2, 2025
    #20
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