I tried to install my rails application. However it does not work properly (the rails welcome screen's "About your application environment" link gives a "Application error Rails application failed to start properly" message), and the error log shows plenty of FastCGI warnings and fcg incomplete header errors: [Thu Mar 6 07:44:20 2008] [warn] FastCGI: (dynamic) server "/home/username/public_html/jaspis/public/dispatch.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds [Thu Mar 6 07:39:47 2008] [error] [client 91.120.172.159] FastCGI: incomplete headers (0 bytes) received from server "/home/username/public_html/jaspis/public/dispatch.fcgi" [Thu Mar 6 07:39:47 2008] [warn] FastCGI: (dynamic) server "/home/username/public_html/jaspis/public/dispatch.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds [Thu Mar 6 07:39:47 2008] [error] [client 91.120.172.159] FastCGI: comm with (dynamic) server "/home/username/public_html/jaspis/public/dispatch.fcgi" aborted: (first read) idle timeout (30 sec) Code: /usr/local/bin/ruby -v ruby 1.8.5 (2006-08-25) [i686-linux] whereis ruby ruby: /usr/bin/ruby /usr/lib/ruby /usr/local/bin/ruby /usr/local/lib/ruby /usr/local/ruby /usr/man/man1/ruby.1 ./dispatch.fcgi ./dispatch.fcgi:21:in `require': no such file to load -- ./../config/environment (LoadError) from ./dispatch.fcgi:21 Code: root@server [/home/user/public_html/dir]# ls -lh total 68K drwxr-xr-x 13 user user 4.0K Mar 5 04:29 ./ drwxr-x--- 7 user nobody 4.0K Mar 6 10:49 ../ drwxr-xr-x 6 user user 4.0K Mar 4 08:28 app/ drwxr-xr-x 4 user user 4.0K Mar 6 10:33 config/ drwxr-xr-x 3 user user 4.0K Mar 4 08:56 db/ drwxr-xr-x 2 user user 4.0K Mar 4 08:28 doc/ drwxr-xr-x 3 user user 4.0K Mar 4 08:56 lib/ drwxr-xr-x 2 user user 4.0K Mar 4 08:28 log/ drwxr-xr-x 5 user user 4.0K Mar 6 10:43 public/ -rw-r--r-- 1 user user 307 Mar 4 08:28 Rakefile -rw-r--r-- 1 user user 8.7K Mar 4 08:28 README drwxr-xr-x 4 user user 4.0K Mar 4 08:28 script/ drwxr-xr-x 7 user user 4.0K Mar 4 08:28 test/ drwxrwxrwx 6 user user 4.0K Mar 4 08:28 tmp/ drwxr-xr-x 3 user user 4.0K Mar 4 08:28 vendor/ Code: root@server [/home/user/public_html/dir/config]# ls -lh total 32K drwxr-xr-x 4 user user 4.0K Mar 6 10:33 ./ drwxr-xr-x 13 user user 4.0K Mar 5 04:29 ../ -rw-r--r-- 1 user user 2.7K Mar 4 08:28 boot.rb -rw-r--r-- 1 user user 638 Mar 6 10:33 database.yml -rw-r--r-- 1 user user 2.8K Mar 6 04:31 environment.rb drwxr-xr-x 2 user user 4.0K Mar 4 08:47 environments/ drwxr-xr-x 2 user user 4.0K Mar 4 08:28 initializers/ -rw-r--r-- 1 user user 1.6K Mar 4 08:46 routes.rb Files in the config directory have all -rw-r--r-- (644), subdirectories have 755, the files in the environments subdirectory all have 644 permissions. Owner is username, group is username in all cases. I have now changed the shebang line of dispatch.fcgi from: #!/usr/bin/ruby to #!/usr/local/bin/ruby I also did this with the dispatch.rb and the dispatch.cgi The issue continues and I'm finding it rather difficult to trace the immediate cause of this fastcgi module issue. Your assistance is appreciated. Specs: Centos 5 / Cpanel 11 / PHP 5 / MYSQL 5